Website Solutions Specialist

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🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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iClassPro - Class Management Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

☁️ SaaS

🤝 B2B

SaaS • B2B

iClassPro is a cloud-based class management software platform designed for gymnastics, cheer, dance, swim and other class-based activity centers. It centralizes scheduling, registration, payments, attendance, waivers, staff timekeeping, reporting/analytics, point-of-sale, and customer communications through a branded portal and mobile app to help facility owners reduce administrative work and grow their programs. iClassPro is delivered as a continuously-evolving, support-backed solution used by thousands of studios and schools to streamline operations and improve customer engagement.

📋 Description

• Own technical SEO across integrated websites, including migrations, redirects, crawlability, indexation, site structure, performance, and overall technical health. • Conduct pre-launch reviews to ensure websites are responsive, functional, search-ready, and that critical customer journeys work as intended. • Lead customer launch and troubleshooting calls, clearly explaining website, domain, DNS, SSL, SEO, and other technical concepts to non-technical audiences. • Diagnose and resolve complex website issues involving domains, platform configuration, responsive behavior, custom code, integrations, and third-party systems. • Serve as the Website team’s primary technical escalation resource and take ownership of issues through resolution. • Partner with the Website Project Coordinator and collaborate with Product, Development, and Support when issues cross between integrated websites and the broader iClassPro platform. • Establish scalable standards, documentation, tools, and processes that improve website quality, efficiency, and consistency. • Help shape the long-term technical direction and differentiation of iClassPro’s Integrated Website offering.

🎯 Requirements

• Minimum of 3 years' experience in technical SEO, website operations, or a closely related field. • Advanced knowledge of website migrations, redirects, crawlability, indexation, site structure, performance, and technical website health. • Demonstrated ability to work autonomously, establish direction, and make sound technical decisions with minimal oversight. • Experience launching, troubleshooting, and optimizing websites within a CMS, website builder, or white-label website platform. • Working knowledge of HTML and CSS, with the ability to investigate JavaScript-related issues and collaborate with developers when needed. • Strong understanding of domains, DNS, SSL, HTTPS, and website launch processes. • Experience with technical SEO and diagnostic tools such as Google Search Console, PageSpeed Insights, Lighthouse, or comparable platforms. • Exceptional communication skills, including confidence leading customer calls and explaining technical concepts to non-technical audiences. • Experience supporting multiple customer websites in a SaaS, agency, managed-websites, or multi-site environment. • (Preferred) Experience with Core Web Vitals, structured data, accessibility, or performance optimization. • (Preferred) Experience developing reusable technical solutions, documentation, processes, or automation.

🏖️ Benefits

• Highly competitive compensation package • Robust PTO - 27 total paid days off in the first year! • Comprehensive health benefits including employee fully paid medical premiums. • Generous 401(k) contribution - Better than a match! We contribute even if you are not able. • Fun company events that connect our team. • Career growth opportunities in a thriving, purpose-driven company.