Site Engagement Manager

🕒 October 22

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

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ICON plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Develop and implement site engagement plans and strategies • Build strong relationships with investigators, site staff and institutions • Identify and develop high-performing investigative sites • Support sites in overcoming patient recruitment and enrolment barriers • Act as a key point of contact and escalation for sites • Partner with global study teams, internal stakeholders and third-party vendors • Develop relationships with high-performing sites and Key Opinion Leaders • Share site insights and best practices across global teams • Support investigator training and relevant therapeutic/industry meetings • Support the delivery of the client’s global clinical trials • Develop and execute site engagement strategies across the study lifecycle • Improve site performance, address enrolment challenges and support timely trial delivery

🎯 Requirements

• 5+ years’ pharmaceutical, biotechnology and/or CRO experience • Experience in site engagement or another investigator-facing role, such as CRA, Clinical Project Manager, Study Manager/Director or Study Coordinator • Strong knowledge of GCP and the clinical regulatory environment • Good understanding of clinical trial protocols, site operations and patient recruitment • Excellent communication, stakeholder-management and relationship-building skills • Experience working in international, cross-functional and matrix environments • A proactive, solutions-focused and continuous improvement mindset • Be able to travel to UK hospital sites to conduct responsibilities of the role • Legal right to work in the country where the role is based

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways

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