Sales Support Representative

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ICU Medical

5001 - 10000 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals • Medical

ICU Medical is a global leader in intravenous (IV) therapy, specializing in innovative medical products and technologies that enhance the safety and efficiency of IV therapy across various care settings. Founded in 1984 by clinicians, the company is dedicated to delivering clinically-relevant solutions, including infusion pumps, safety software, and vascular access devices. ICU Medical's commitment to improving patient care is reflected in their comprehensive portfolio that spans infusion therapy, airway management, hemodynamic monitoring, and temperature management, ensuring clinicians can meet the diverse challenges of patient care effectively.

📋 Description

• Point of contact for assigned Sales Reps and Region Managers • Primary sales contact for Alternate Site customer base • Assist in the sales cycle from initial inquiry to close of business • Maintain and enhance relationship with existing customer base in collaboration with Sales team • Point of contact for inbound inquiries, providing prospect with product information, marketing materials and samples • Work directly with authorized Distributor’s Inside Sales Departments to provide product solutions and price quotes • Generate new sales opportunities from phone & email inquiries • Provide technical support and maintain a strong level of product & competitor knowledge • Direct communication with distributor, distributor reps and end users for maximum sales efficiency • Manage ICU Website inquiries related to sales opportunities • Assist Sales Reps with territory management (provide sales reports, research discrepancies, etc.) • Coordinate the gathering and dissemination of sales forecast/pipeline data, wins/losses for IKAP database • Generate and submit sales documentation for Sales Reps (Quotes, Relationship Forms, GPO lookup) • Weekly reporting for high priority or high visibility items • Manage vendor credentialing process with various credentialing companies • Support & perform special projects for corporate accounts IDN’s • Act as liaison for internal & external sales communication • Work on special projects as assigned

🎯 Requirements

• High School diploma required; college degree preferred • 2 or more years’ experience in sales; preferably in medical device industry • Excellent verbal and written communication skills • Excellent organizational and interpersonal skills • Ability to multitask and work in a fast-paced environment • High level of attention to detail • Proficient in Excel, Word and Outlook

🏖️ Benefits

• Competitive salary • Health insurance • 401(k) matching • Remote work options

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