Dairy Field Technical Services Specialist

🔥 15 hours ago

❄️ Minnesota, Wisconsin – Remote

❄️ Minnesota – Remote 🧀 Wisconsin – Remote

💵 $75k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 23 days.

Apply Now

Find Similar Remote Jobs

IDEXX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

🏥 Healthcare

🔬 Science

🤝 B2B

💰 Seed on 1984-02

Healthcare • Science • B2B

IDEXX is a global veterinary diagnostics and services company that develops products and services to improve the health and well‑being of pets, livestock, and to protect public essentials such as clean drinking water. It provides diagnostic tests, laboratory services, point‑of‑care analyzers, and consultation/testing support for scientists, and also offers practice management and clinical software used by veterinary clinics and reference laboratories. IDEXX primarily serves professional and institutional customers (veterinary practices, labs, and agricultural/food/water safety users) with integrated products and services.

📋 Description

• Consult with production animal facility owners, managers, and veterinarians on Bovine Lab Services and bovine diagnostics • Promote growth and utilization of IDEXX products, services, and software • Develop and manage customer relationships • Manage bovine services, including on-farm workflow management, Herd Management Systems, Dairy Comp integration, troubleshooting, and customer sample collection • Communicate with reference labs, track sample shipments, troubleshoot sample issues and StarLIMS/HMS integration problems, and update customers • Set up and train customers on OSL and Bovine Onsite Labs equipment • Troubleshoot lab equipment and software issues • Optimize dairy farm management workflows and protocols • Support Xchek software through demonstrations, installation, training, and troubleshooting • Attend livestock trade shows, meetings, and customer meetings • Run BLS and OSL demonstrations and training • Support technical marketing materials and provide marketing insights • Create and edit customer technical documents, including SOPs • Support potential sales leads • Provide phone backup and manage Salesforce cases • Work autonomously within established procedures and practices

🎯 Requirements

• Previous experience in the dairy industry • Strong and specific technical knowledge of diagnostics products, software, and services • Working knowledge of herd management systems, including VAS, BoviSync, MILC, and DART • Excellent communication and interpersonal skills • Strong facilitation and conflict-resolution skills • Customer service skills, including discovering and exploring customer needs and maintaining strong customer relationships • Ability to solve practical problems and handle concrete variables where limited standardization exists • Understanding of competitors’ strengths and weaknesses • Professional maturity, adaptability, and responsiveness • Strong problem-solving and decision-making skills in a matrix environment • High integrity and honesty • Goal-oriented, driven, and service-oriented • Strong organization and prioritization skills • Comfortable with approximately 75% travel, including 5 days of car travel per week and 6–8 days of overnight travel per month, extended hours, weekend hours, and weekday overtime when needed • Live near a major airport • Reside in Wisconsin; Minnesota residency also considered • Proficiency in Microsoft PowerPoint, Excel, and Word • Fluent in English; Spanish-speaking skills recommended • Valid driver's license

🏖️ Benefits

• Opportunity for annual cash bonus • Health / Dental / Vision benefits from day one • 5% matching 401k • On-the-job training and career advancement opportunities • A positive and respectful work environment that supports productivity and well-being • Financial support • Pet insurance • Mental health resources • Volunteer paid days off • Employee stock program • Foundation donation matching • Competitive compensation and incentives

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume