Payments Solutions Consultant

🔥 1 minute ago

🦞 Maine – Remote

🦞 Maine – Remote

💵 $145k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 0%

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IDEXX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

🏥 Healthcare

🔬 Science

🤝 B2B

💰 Seed on 1984-02

Healthcare • Science • B2B

IDEXX is a global veterinary diagnostics and services company that develops products and services to improve the health and well‑being of pets, livestock, and to protect public essentials such as clean drinking water. It provides diagnostic tests, laboratory services, point‑of‑care analyzers, and consultation/testing support for scientists, and also offers practice management and clinical software used by veterinary clinics and reference laboratories. IDEXX primarily serves professional and institutional customers (veterinary practices, labs, and agricultural/food/water safety users) with integrated products and services.

📋 Description

• Partner with Corporate Enterprise Software Account Managers as the payments domain expert • Contribute the payments perspective to account strategy and business reviews • Bridge the Payments team and Corporate Accounts by bringing payments strategy, product, and pricing guidance into the field • Keep stakeholders informed on corporate pipeline, adoption, and risk • Lead payments discovery with practice group leadership and finance teams across checkout, collections, reconciliation, and month-end close • Turn discovery into customer-specific payments value stories and business cases • Help identify expansion opportunities including text-to-pay, card on file, online payments, and moving remaining sites onto IDEXX Payments • Serve as the payments expert on new practice management system opportunities • Advise implementation, customer success, and product teams on requirements for multi-site rollouts and complex issues such as funding, chargebacks, and reconciliation • Build discovery guides, ROI models, and value story templates • Coach account managers and relay customer feedback to Payments product and marketing

🎯 Requirements

• 10+ years in payments solutions consulting, solutions engineering, sales enablement, customer success, or account management for corporate or enterprise accounts • Experience ideally at a payments acquirer, payment processor, ISV, or software company with embedded payments • Working knowledge of interchange, chargebacks, funding, and reconciliation • Track record of leading discovery and building value-based business cases from processing statements and operating data • Experience presenting to and influencing C-suite executives, including corporate finance and operations leadership • Experience creating enablement content, coaching sales teams, and influencing sales partners without direct authority across a matrixed organization • Bachelor’s degree or equivalent experience • Microsoft Office proficiency • Travel approximately 25% • Experience in veterinary, healthcare, or another vertical software and payments model • ETA Certified Payments Professional (CPP), Glenbrook Payments Boot Camp, or a similar designation

🏖️ Benefits

• Annual Bonus • Health / Dental / Vision Day one • Financial support • Pet insurance • Mental health resources • Volunteer paid days off • Employee stock program • Foundation donation matching • Competitive compensation and incentives • Learning and discovery opportunities

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