
5001 - 10000 employees
Founded 1983
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Secondary Market on 2022-03
Enterprise • SaaS • Artificial Intelligence
IFS is an enterprise software company providing solutions for various industries, including aerospace and defense, construction and engineering, energy, utilities, and resources, manufacturing, services, and telecommunications. The company offers a wide range of software products, including enterprise asset management, field service management, enterprise resource planning, and solutions leveraging artificial intelligence such as IFS. ai. These solutions are designed to optimize asset lifecycle management, improve customer engagement, and enhance operational efficiencies. IFS Cloud provides a comprehensive platform for digital transformation, helping businesses to harness data and drive insights across their operations.
🕒 Yesterday
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5001 - 10000 employees
Founded 1983
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Secondary Market on 2022-03
Enterprise • SaaS • Artificial Intelligence
IFS is an enterprise software company providing solutions for various industries, including aerospace and defense, construction and engineering, energy, utilities, and resources, manufacturing, services, and telecommunications. The company offers a wide range of software products, including enterprise asset management, field service management, enterprise resource planning, and solutions leveraging artificial intelligence such as IFS. ai. These solutions are designed to optimize asset lifecycle management, improve customer engagement, and enhance operational efficiencies. IFS Cloud provides a comprehensive platform for digital transformation, helping businesses to harness data and drive insights across their operations.
• Serve as a primary coordination point for customer communication related to change requests and advisory services • Track and manage incoming tickets, ensuring proper prioritization, assignment, and follow-through • Coordinate internal resources across delivery, support, and advisory teams to align with project needs • Monitor project timelines and deadlines, proactively identifying risks and escalating issues as needed • Facilitate status updates, meetings, and reporting for both internal stakeholders and customers • Maintain accurate documentation of project activities, deliverables, and communications • Support planning and execution of advisory services engagements • Ensure high-quality delivery by tracking progress and verifying completion of assigned tasks • Assist in continuous improvement of processes for ticket management and service delivery
• Bachelor’s degree in business, supply chain, information systems, or related field • 1–3 years of experience in project coordination, customer support, or similar role (preferably in software or supply chain domain) • Experience working with ticketing systems and project tracking tools like Monday.com • Exposure to supply chain or enterprise software environments is a plus • Familiarity with cloud platforms (Amazon, Azure, or Google) is a plus • Comfortable using AI tools to improve productivity and workflow
• Flexible paid time off, including sick and holiday • Medical, dental, & vision insurance • 401K with Company contribution • Flexible spending accounts • Life insurance and disability benefits • Tuition assistance • Community involvement and volunteering events
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