Community Solar Operations Analyst

🔥 30 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $61k - $97.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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IGS Energy

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚡ Energy

🛍️ eCommerce

Energy • eCommerce

IGS Energy is an energy services company that provides a variety of energy solutions for both residential and commercial customers. They offer green electricity, carbon-neutral natural gas, solar energy solutions, and home warranties. The company aims to provide clean, reliable, and affordable energy while supporting renewable projects such as wind, solar, and hydro power. IGS Energy also specializes in delivering customized energy strategies to help protect businesses from market volatility. Their services include designing and installing LED lighting solutions, operating compressed natural gas fueling stations, and offering comprehensive energy management strategies. With a focus on innovation and sustainability, IGS Energy strives to lead positive change for the environment and their communities.

📋 Description

• Manage and optimize operational processes across the community solar portfolio • Support subscription management, reporting, financial operations, sales operations, and process improvement initiatives • Own subscription fill levels across the community solar portfolio • Maintain accurate and aligned subscription and project data across utility, program administrator, and internal systems • Coordinate with utilities and program administrators on subscription management activities • Monitor utility files, identify discrepancies, and drive issue resolution • Monitor subscriber churn and identify trends affecting portfolio performance • Prepare and distribute financial, operational, and project performance reports • Provide accurate and timely reporting to program administrators • Generate project management and related-fee invoices and support payment tracking and reconciliation with Billing • Assess processes and implement efficiency, scalability, and stakeholder-experience improvements • Leverage AI, automation, and technology to develop new operational capabilities • Provide feedback to Product to improve systems and services • Research new markets, regulatory developments, and industry trends • Perform onboarding and quality assurance reviews for new subscriber enrollments • Administer commission tracking and payment processes • Track and analyze sales performance across markets and channels • Develop and update sales training resources and tools • Collaborate with Billing and Solutions Center teams to resolve subscriber issues • Manage non-payment processes and support collection performance • Develop subscriber communications regarding billing, project updates, and account changes • Maintain training materials and process documentation for customer support teams

🎯 Requirements

• Bachelor’s Degree in Business, Operations, Data Analytics, Energy Systems, or equivalent experience • 3+ years of full-time work experience required • Advanced proficiency with Microsoft Excel and other data analysis, reporting, and business tools • VBA proficiency preferred • Proficiency with MS SQL querying required • Solid understanding of ETL (Extract, Transform, Load) processes and tools preferred • Knowledge of community solar programs, utility operations, energy markets, and applicable regulatory frameworks is a plus • Applicants must be authorized to work in the US on a full-time basis • Current or future sponsorship is not supported or available • Strong technical aptitude and business acumen • Strong analytical and problem-solving skills • Strong project and time management skills with exceptional attention to detail and accuracy • Excellent interpersonal, communication, written, verbal, and presentation skills • Ability to work independently, take initiative, manage competing priorities, and collaborate across stakeholders

🏖️ Benefits

• Comprehensive medical coverage with free telehealth • Dental coverage • Vision coverage • Employer health savings account contributions • Headspace mental wellbeing support • Free mental healthcare visits for employees and dependents • Maven family planning support • Paid family and caregiver leave • Fertility, adoption, and surrogacy services • 401(k) plan with company match • Financial wellbeing tools • Paid time off • Tuition reimbursement • Paid leaves • Employee hardship fund • Additional perks • Annual incentive plan based on company performance