Lead, Residential Solar QA – Partner Success

🔥 5 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $67.2k - $107.4k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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IGS Energy

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚡ Energy

🛍️ eCommerce

Energy • eCommerce

IGS Energy is an energy services company that provides a variety of energy solutions for both residential and commercial customers. They offer green electricity, carbon-neutral natural gas, solar energy solutions, and home warranties. The company aims to provide clean, reliable, and affordable energy while supporting renewable projects such as wind, solar, and hydro power. IGS Energy also specializes in delivering customized energy strategies to help protect businesses from market volatility. Their services include designing and installing LED lighting solutions, operating compressed natural gas fueling stations, and offering comprehensive energy management strategies. With a focus on innovation and sustainability, IGS Energy strives to lead positive change for the environment and their communities.

📋 Description

• Manage strategic Residential Solar sales and installation partner relationships for operational and financial success • Support new partner onboarding through operations, product, and new market training • Advise partners and internal teams on installation quality expectations, program requirements, and corrective actions • Identify, research, and resolve partner issues • Compile reports and dashboards covering cancellation rates, milestone durations, project quality, operational efficiency, and other performance metrics • Oversee solar project reviews for underwriting, installation quality, and commissioning compliance • Escalate and resolve complex or non-standard projects • Identify recurring quality issues and trends and address root causes with partners • Develop and maintain QA standards, checklists, and review criteria • Lead the Solar QA and Operations team, including day-to-day management, training, growth, and development • Assist the team with operational responsibilities • Develop team members and support their career growth

🎯 Requirements

• Working knowledge of Residential Solar PV systems and installation practices; familiarity with ESS preferred • Strong understanding of the solar interconnection process • Ability to review and interpret project documentation, project plan sets, shade reports, and installation photos • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Drive for results, efficiency, and continuous improvement • Ability to adapt, evolve, and thrive in an ever-changing environment • Exceptional organizational and document management skills with acute attention to detail • Ability to learn and master new technologies • Ability to manage dozens of sales and installation partnerships, multiple projects, and competing priorities in a fast-paced industry • 5+ years of experience in Residential Solar installation, operations, QA/QC, or a related function • Experience leading a team and managing external partners • Familiarity with Aurora Solar or EagleView preferred • Applicants must be authorized to work in the US on a full-time basis • Current or future sponsorship is not supported or available

🏖️ Benefits

• Annual incentive plan based on company performance • Medical coverage with free telehealth • Dental coverage • Vision coverage • Employer health savings account contributions • Headspace mental wellbeing support • Free mental healthcare visits for employees and dependents • Maven family planning support • Paid family and caregiver leave • Fertility, adoption, and surrogacy services • 401(k) plan with company match • Financial wellbeing tools • Paid time off • Tuition reimbursement • Paid leaves • Employee hardship fund • Additional perks