
10,000+ employees
Founded 1998
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.
🔥 45 minutes ago
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10,000+ employees
Founded 1998
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.
• Responsible for inputting and correcting numeric and alpha information found on checks and deposit slips from various clients. • Responsible for processing exceptions and look ups, researching customer payment issues and accessing customer information to verify proper account information for posting. • Perform 10-key data entry for clients with mid-level instruction. • Enter, correct and verify alpha and numeric data from checks, coupons and invoices read from images or paper supports. • Responsible for processing exceptions - researching customer payment issues and correcting out of balance conditions. • Performs look ups accessing customer accounts via client databases to identify and verify proper account for posting payments. • Responsible for following client guidelines while meeting stringent deadlines, output and accuracy standards.
• Basic computer skills. • Demonstrates knowledge of systems, processes and client requirements. • Ability to do research to resolve customer payment issues and out of balance conditions. • Detail oriented and quality conscious. • Ability to work in a fast-paced, deadline driven environment. • Able to adapt to change and learn new processes as the business evolves. • Ability to work well independently. • Must meet the established Deluxe minimums for accuracy and speed in all applicable areas. • 1 year experience related • 10-key experience, 8,500 9,500 strokes per hour is strongly preferred
Apply Now🔥 48 minutes ago
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