IT Support Technician, Data Technician – Entry Level

🕒 July 28

🇺🇸 United States – Remote

💵 $33.5k / year

⏰ Full Time

⚪️ Entry-level

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 45%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 109 days.
• Jobs at this company usually fill in 21 days.
• Reposted once.

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J-Mack Technologies, LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏢 Enterprise

☁️ SaaS

⚡ Productivity

Enterprise • SaaS • Productivity

J-Mack Technologies, LLC is a company that specializes in software development and IT consulting services. They offer custom software solutions that aim to optimize business processes and enhance productivity for various organizations. Their services also include enterprise technology integration and digital transformation strategies.

📋 Description

• Maintain and implement complex databases under the guidance of a lead • Assist with planning and engineering the organization's databases • Monitor database performance, scalability, and security • Evaluate database designs to determine updates and integration requirements • Ensure final database solutions meet organizational needs • Install, maintain, and administer RDBMS platforms such as PostgreSQL, Oracle, MySQL, or SQL Server • Design and develop SQL queries and reports to retrieve required data • Work in a team-oriented, collaborative, agile environment • Manage multi-discipline triage calls • Apply database partitioning and microservices concepts • Administer cloud-native database solutions, including AWS RDS and DynamoDB

🎯 Requirements

• High school diploma or equivalent required; associate degree or technical certification preferred • Basic proficiency with computers, software applications, and common business systems • Ability to follow written instructions, scripts, and established procedures accurately • Strong attention to detail and data entry accuracy • Clear and effective communication and interpersonal skills for customer-facing interactions • Ability to work under supervision and escalate issues appropriately • Experience with the Software Development Lifecycle in a team-oriented, collaborative, agile environment • Experience with tools such as ServiceNow, GitHub, Jira • Prior experience in any of the functional areas listed above is desirable • Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information • Must meet eligibility requirements for access to sensitive, personally identifiable information

🏖️ Benefits

• Fully remote, full-time role • Supportive environment that invests in your growth and the growth of your team • Medical, Dental & Vision Insurance — J-Mack covers 80% of employee premiums and 50% of dependent premiums • Basic Life, Short-Term Disability & Long-Term Disability — J-Mack covers 100% of the costs • 401(k) Safe Harbor Plan with full vesting and 4% company match • Paid Time Off: 120 hours annually, increasing to 160 hours after 5 years • 11 Paid Holidays • Charity Matching: J-Mack matches employee donation • Meaningful mission impact for the Veteran community

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