Large Loss Business Development Representative – Project Manager

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IICRC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1972

🤝 Non-profit

📚 Education

📋 Compliance

Non-profit • Education • Compliance

IICRC is a non-profit organization that develops and maintains standards, offers certifications, and provides training and resources for professionals in the inspection, cleaning, and restoration industries. It accredits courses and schools, certifies technicians and firms, publishes standards and field guides, and operates a resource center and events to support professional development and industry compliance.

📋 Description

• Promote and sell SERVPRO franchise services in the assigned territory to meet or exceed sales goals • Grow and develop the customer base through Route Selling, prospect identification, relationship cultivation, customer contact, visits, and follow-up • Use SERVPRO marketing materials, including Key Differentiators and Emergency Ready Plan, to market services and sell their benefits • Provide clear and accurate pretesting, service scopes, and job estimates • Monitor and follow up on assigned jobs to ensure customer needs are met • Prepare daily routes, priorities, job referrals, reports, and administration • Conduct Emergency Readiness Program presentations, collect ERP data, develop and present ERP programs, and follow up with clients • Coordinate approved continuing education, marketing, and entertainment events • Participate in professional associations and networking events • Mobilize resources for commercial large loss projects using loss details • Walk through project sites and assess safety, business interruption needs, customer concerns, stabilization, and emergency service needs • Establish safety, stabilization, business interruption, and emergency services plans • Communicate project progress and next steps with customers and key stakeholders • Direct assigned personnel and all efforts of the commercial large loss project • Account for and document all work and time from project commencement • Develop the complete project scope of services, resource timelines, organizational chart, milestones, tasks, and work orders • Review the project scope with the Project Coordinator/Owner before client submission • Conduct daily management and end-of-day meetings • Ensure project operations are completed, documented, and communicated properly • Address customer needs, evaluate project progress, and solve site problems • Perform other assigned duties

🎯 Requirements

• Project management education or equivalent combination of education and relevant work-related experience • Experience in property and casualty claim adjusting and/or restoration/reconstruction, including commercial large loss • Proficiency with Microsoft Office Suite applications • Xactimate and Time and Materials software proficiency is a plus • Detailed-oriented approach with emphasis on project management • Excellent oral and written communication skills • Ability to present information to individuals and groups • Exceptional organizational and time-management skills • Advanced problem-solving skills for complex scheduling, demanding customer requests, and conflict resolution • Ability to read, write, and speak English clearly and professionally • IICRC Water Restoration Technician (WRT), Applied Structural Drying (ASD), and Commercial Drying Specialist certification, or ability to obtain within two years of employment • Ability to travel extensively by automobile and/or airplane • Valid driver's license

🏖️ Benefits

• Health insurance • Paid time off • Vision insurance • 401(k) • 401(k) matching • Dental insurance • Career development • Service to the Community • Being Part of a Team • Stability & Growth