Technical Program Manager

🔥 17 hours ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Technical Program Manager

👻 Ghost score 0%

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ImageTrend

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

🏥 Healthcare

🏛️ Government

☁️ SaaS

💰 Private equity on 2023-03

Healthcare • Government • SaaS

ImageTrend is a software company that builds an intelligence operating system for emergency response organizations, specializing in solutions for EMS, fire departments, hospitals, government agencies, and researchers. Their platform includes ePCR (electronic patient care reporting), fire incident reporting, scheduling, license management, permits and inspections, pre-incident visual plans, unified analytics, interoperability with hospital EHRs, billing and revenue cycle features, CQI (continuous quality improvement), and AI-powered features such as AI-assisted charting, intelligent image capture, and AI checks for real-time quality assurance. ImageTrend emphasizes compliance with NEMSIS and NERIS standards, operates many state EMS repositories, and provides implementation services, training, and 24/7 US-based support. The company positions itself as a partner to emergency response agencies and healthcare organizations, leveraging the largest EMS dataset in North America to provide analytics, benchmarking, and market intelligence.

📋 Description

• Lead multiple concurrent technical programs and strategic initiatives across Engineering, Product, and Technology • Develop program roadmaps, milestones, delivery plans, governance processes, success metrics, and executive reporting • Coordinate cross-functional teams, technical dependencies, resource planning, risks, issues, and priorities • Establish ownership, accountability, communication channels, and escalation paths • Facilitate planning sessions, technical reviews, release readiness activities, retrospectives, and post-implementation assessments • Partner with Engineering, Product Management, QA, DevOps, Security, and Architecture throughout the SDLC • Monitor program health using KPIs, dashboards, status reports, and executive communications • Translate technical concepts, risks, and recommendations into business-focused communications • Champion Agile methodologies, project governance, release management, and continuous improvement • Prepare executive presentations, steering committee materials, decision frameworks, and strategic recommendations • Support optimization of tools, workflows, reporting frameworks, and operational best practices • Build relationships and influence outcomes without direct reporting authority • Travel to orientation, industry or company events, and onsite meetings as required • Perform additional duties as assigned

🎯 Requirements

• U.S. citizenship is a prerequisite; only U.S. citizens are eligible under FedRAMP Critical Access requirements • Bachelor's degree in Business Administration, Computer Science, Project Management, Information Technology, or a related field, or equivalent combination of education and relevant experience • Professional experience in Technical Program Management, Program Management, Engineering Management, Project Management, or a related discipline • Experience preferably supporting enterprise software development or SaaS organizations • Experience managing multiple concurrent programs and balancing priorities, dependencies, schedules, risks, and stakeholder expectations • Experience leading large-scale, cross-functional technical programs in Agile software development environments • Knowledge of SDLC methodologies, Agile and Scrum practices, software architecture concepts, APIs, system integrations, cloud platforms (Azure, AWS, or GCP), and DevOps/CI-CD practices • Experience with Azure DevOps, Jira, Confluence, GitHub, or similar platforms • Strong written and verbal communication skills, including translating complex technical concepts into clear business-focused communication • Experience leading cloud modernization, platform transformation, healthcare technology, SaaS, interoperability, or regulated-industry initiatives • PMP, PMI-ACP, SAFe, Certified Scrum Master (CSM), or similar certification preferred • Experience developing dashboards, KPIs, status reporting, and program governance documentation • Ability to build relationships, influence stakeholders, and communicate with technical, non-technical, and executive audiences • Ability to maintain discretion with proprietary and confidential information • Ability to travel as required, up to 10%

🏖️ Benefits

• Bonus • Benefits • Perks • Community gains • Remote work: 100% virtually anywhere in the US • Equal opportunity workplace • Workplace accommodations for applicants with disabilities • E-Verify participation