Patient Engagement Associate

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Imagine Pediatrics

WebsiteLinkedInAll Job Openings

51 - 200 employees

🧘 Wellness

👥 B2C

Healthcare • Wellness • B2C

Imagine Pediatrics is a healthcare provider focused on delivering specialized pediatric care. The company is dedicated to improving children's health through personalized medical attention, preventive care, and effective treatment options. With a team of experienced professionals, Imagine Pediatrics aims to create a supportive and welcoming environment for children and their families, emphasizing the importance of a healthy start for all individuals.

📋 Description

• Utilize telephonic outreach and engagement strategies to contact families and walk them through the process of successfully downloading the Imagine app and scheduling an enrollment visit. • Effectively communicate Imagine services and overcome parent/family objections. • Represent Imagine Pediatrics to parents and families of medically complex children. • In coordination with Local Outreach Team, support telephonic outreach to non-engaged and engaged patients. • Leverage reporting and dashboards to prioritize telephonic outreach to prospective members. • Successfully meet and/or exceed engagement monthly targets.

🎯 Requirements

• High School diploma or equivalent required • Minimum of one (1) year of experience working in an outreach, customer service, or call center environment where an outbound communication role was primarily performed • Bilingual Spanish required

🏖️ Benefits

• Competitive medical, dental, and vision insurance • Healthcare and Dependent Care FSA; Company-funded HSA • 401(k) with 4% match, vested 100% from day one • Employer-paid short and long-term disability • Life insurance at 1x annual salary • 20 days PTO + 10 Company Holidays & 2 Floating Holidays • Paid new parent leave • Additional benefits to be detailed in offer