Application Analyst

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⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $32 - $51 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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IMH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🏗️ Construction

📦 Logistics

🛡️ Insurance

Construction • Logistics • Insurance

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Support healthcare information technology applications through planning, design, implementation, maintenance, optimization, and ongoing support • Provide technical support, configuration, and maintenance for healthcare applications throughout their lifecycle • Analyze and diagnose stakeholder problems to determine resolutions • Gather, validate, and translate technology requirements into design and development specifications • Configure, test, install, implement, monitor, and maintain applications, workflows, processes, hardware, and related systems • Document and recommend workflow changes and technical or functional designs supporting business requirements • Partner with external vendors on integration, implementation, support, and troubleshooting of third-party applications • Resolve incidents and problems according to service levels and department standards • Serve as project manager for small to mid-size projects involving multiple teams • Collaborate with peers, internal and external stakeholders, and vendors • Follow documentation and change management standards • Develop training and knowledge-base materials for peers, end users, and team members • Configure and integrate electronic and mechanical hardware with software products • Develop and understand business reporting needs for end users • Participate in on-call and command center responsibilities when applicable • Develop and maintain testing plans and scripts • Participate in team, project, and department meetings • Complete minimum viable products for demands in ServiceHub • Request project and enhancement resources through the ServiceHub Resource Plan process • Maintain required Epic certifications

🎯 Requirements

• Proficiency in Microsoft Office Suite, Excel (including pivot tables), Visio, Project, PowerPoint, and Word • In-depth business and application knowledge and experience • Knowledge of system analysis and operating systems • Ability to assess needs and determine appropriate approaches through documentation • Problem definition and data collection skills • Ability to read and interpret industry periodicals, professional journals, technical procedures, and governmental regulations • Ability to write correspondence and process documents • Bachelor's degree in information technology, healthcare, business, or related field is preferred • Two years of work experience, or actively working toward a bachelor's degree with four years of related experience • Additional relevant experience may substitute for lack of education upon Supervisory and HR approval • Required to certify on one or more Epic applications and maintain certification • Ability to operate computers and IT equipment • Ability to read computer monitors and documents • Ability to remain sitting or standing for long periods • Candidates must not reside or plan to reside in California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Virginia, Vermont, or Washington

🏖️ Benefits

• Generous benefits package covering programs for wellness, health, security, connection, and engagement • Remote work options • Company equipment subject to remote work expectations • Epic certification maintenance as required for the role

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