
501 - 1000 employees
Founded 2007
🤝 B2B
🏪 Marketplace
👥 B2C
B2B • Marketplace • B2C
IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.
🔥 1 minute ago
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501 - 1000 employees
Founded 2007
🤝 B2B
🏪 Marketplace
👥 B2C
B2B • Marketplace • B2C
IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.
• Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. • Complete any administrative work that goes along with scheduling the appointment. • Transcribe any external orders from Physician. • Handle high call volumes for multiple locations and departments. • Utilize multiple systems to perform all scheduling functions as needed. • Providing patients with preparation and location information. • Correctly collecting and inputting patient data into the system. • Validating patient insurance and explaining benefits as needed. • Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties. • Acting as a mentor for new hires as needed.
• High school diploma or equivalent OR (4) years of revenue cycle experience. • Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience. • Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance. • Basic Medical Insurance Knowledge • Intermediate Computer Operating Knowledge • Multi-Channel Phone Experience
• generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness
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