Charge Resolution Specialist

Job not on LinkedIn

🔥 45 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $18 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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IMH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🏗️ Construction

📦 Logistics

🛡️ Insurance

Construction • Logistics • Insurance

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Review and resolve Epic charge review workqueue errors and warnings before claim submission • Support additional Epic workqueue assignments to maintain operational efficiency and throughput • Research and correct missing charges, incorrect modifiers, and charge-routing issues • Apply CPT/HCPCS coding principles and payer billing rules under approved guidance • Partner with clinic Charge Champions, specialty service lines, and revenue cycle stakeholders • Resolve complex or high-impact charge issues and serve as an escalation point • Identify trends, recurring defects, and workflow gaps and escalate systemic findings • Recommend workflow improvements to reduce defects and improve charge capture accuracy • Support knowledge sharing and mentoring within the Charge Resolution Specialists team

🎯 Requirements

• Demonstrated experience in medical billing, coding, or revenue cycle operations • Experience working within electronic medical record systems, preferably Epic workqueues • Working knowledge of CPT/HCPCS coding principles and payer billing requirements under established guidance • Strong analytical, problem-solving, and communication skills • Ability to manage workload, prioritize tasks, and resolve issues independently • Experience working with pre-bill encounters considered by the hiring manager • Experience reviewing and analyzing claims errors and system discrepancies, determining root causes, and developing corrective actions • Familiarity with professional revenue cycle processes, including charge routing and modifier application is preferred • Experience supporting Epic charge review or charge capture workflows is preferred • Experience identifying trends and contributing to workflow or process improvement initiatives is preferred • Ability to meet stated physical requirements, including frequent computer use, verbal communication, hearing, reading, and manual dexterity

🏖️ Benefits

• Generous benefits package covering wellness, health, security, connection, and engagement programs • Flexible work options where approved and stated in the job posting • PEAK program with up-front tuition coverage paid directly to the academic institution • 100+ learning options, including undergraduate studies, high school diplomas, and professional skills and certificates • PEAK eligibility beginning on day 1 of employment • Company equipment and remote-work support subject to Intermountain policies and expectations