Senior Director, Medical Information

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $270k - $295k / year

⏰ Full Time

🟠 Senior

👨‍⚕️ Medical Director

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Immatics

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2000

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

Healthcare • Biotechnology • Pharmaceuticals

Immatics is a biotechnology company focused on developing targeted immunotherapies for cancer patients, particularly in treating solid tumors. The company combines the discovery of cancer immunotherapy targets with the development of specific T cell receptors to enable a robust immune response. Immatics' pipeline includes Adoptive Cell Therapies and TCR Bispecifics, and it collaborates with global leaders in the pharmaceutical industry. The company's mission is to advance its therapies to improve the lives of cancer patients, and it maintains a strong commitment to innovation in immunotherapy technologies.

📋 Description

• Build and lead the Medical Information function for launch and future pipeline growth • Establish Medical Information strategy, infrastructure, content, governance, workflows, intake and triage processes, response standards, escalation pathways, and content lifecycle management • Develop and maintain Medical Information SOPs, work instructions, training standards, and quality processes • Define the Medical Information technology roadmap, including inquiry management, content repositories, literature surveillance, analytics, and appropriate AI-enabled tools • Lead onboarding, integration, training, and ongoing management of the Medical Information call center vendor • Own call center launch readiness, including systems, content, workflows, escalation pathways, safety and product complaint reporting, service levels, and business continuity • Establish vendor training and certification processes • Oversee complex and escalated inquiries and connect the vendor with internal scientific experts • Establish vendor KPIs, quality monitoring, governance, audit readiness, and corrective-action processes • Lead Medical Information content strategy and development of Standard Response Letters, custom medical responses, FAQs, and other scientific response materials • Lead literature review, data synthesis, and responses to complex or novel unsolicited inquiries • Support scientific congresses with inquiry coverage, reference materials, escalation planning, and post-congress content updates • Lead development and lifecycle management of AMCP dossiers and other payer evidence resources • Lead development and submission of evidence packages to the NCCN Drugs & Biologics Compendium • Support evidence submissions for other oncology guidelines and clinical pathways • Serve as a scientific reviewer in PRC/MLR/MRC • Support post-approval long-term follow-up requirements for cellular therapies, including potential CIBMTR registry participation and postmarketing evidence activities • Partner across Medical Affairs, Clinical, Safety, Regulatory, Legal/Compliance, Market Access, HEOR/RWE, Quality, and Commercial • Bring Medical Information expertise to launch planning, including labeling readiness, content priorities, inquiry forecasting, training, and day-one readiness • Establish Medical Information metrics and reporting, monitor inquiry trends and service performance, and translate insights into Medical Affairs strategy • Share insights and performance updates with Medical Affairs leadership and cross-functional partners • Build and develop the Medical Information organization, including internal talent, contractors, vendor support, medical writing, and technology capabilities • Develop annual and longer-range plans, priorities, resource needs, and budgets • Foster a culture of scientific quality, accountability, collaboration, and practical problem-solving

🎯 Requirements

• Bachelor's degree in life sciences • 15+ years of pharmaceutical or biotechnology experience, with substantial Medical Information and/or Medical Affairs experience and increasing leadership responsibility • Advanced scientific or clinical degree required (PharmD, PhD, MD, or equivalent) • Oncology experience strongly preferred • Cell therapy experience highly desirable • Experience supporting a U.S. product launch, particularly in an emerging or first-launch biotech environment • Experience building or scaling Medical Information systems, processes, content capabilities, or launch-readiness infrastructure • Experience developing Medical Information scientific content, including SRLs, custom medical responses, and FAQs • Experience managing Medical Information call center vendors, including onboarding, training, escalations, quality, and performance oversight • Strong knowledge of U.S. Medical Information requirements, unsolicited inquiry response, pharmacovigilance and product complaint reporting, and relevant compliance standards • Strong scientific writing and judgment, with the ability to translate complex data into clear, balanced responses • Strong leadership, communication, project management, and cross-functional collaboration skills • Comfortable operating in a fast-paced biotech environment with multiple launch-critical priorities • Experience with payer evidence dossiers, NCCN Compendia or other oncology guideline/pathway submissions, and medical review committees • Experience with Medical Information technology platforms, analytics, and emerging AI-enabled capabilities • Must be authorized to work in the United States without current or future sponsorship • Successful completion of background check, reference checks, and pre-employment drug screening where permitted by law

🏖️ Benefits

• Competitive rates for Health, Dental, and Vision Insurance • 4 weeks of vacation, granted up front each year and prorated for first and last year of employment • 12 company paid holidays • 7 days of sick time • 100% employer-paid life insurance up to 1x annual salary, up to one hundred thousand dollars • 100% employer-paid short- and long-term disability coverage • 401(k) with immediate eligibility and company match • Partially paid parental leave for eligible employees • Additional voluntary employee-paid benefits and services, including accident, hospital indemnity, and critical illness insurance, as well as identity theft protection and pet insurance • Fully remote work arrangement • Approximately 10–20% travel, including scientific congresses, vendor meetings, and internal meetings; occasional international travel may be required