ServiceNow Architect

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $170k - $200k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 ServiceNow

👻 Ghost score 0%

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Improvix Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

💼 Consulting

🏛️ Government

🔒 Cybersecurity

Consulting • Government • Cybersecurity

Improvix Technologies is a U. S. -focused IT services and consulting firm that partners with federal agencies to deliver mission-aligned solutions across Data & AI, Application Services, Cloud & Infrastructure, and Cybersecurity. The company emphasizes regulatory compliance, security engineering, DevSecOps, cyber analytics, data engineering, and enterprise monitoring, and operates an innovation lab (IPX CREATE) to develop next‑generation capabilities for national security customers. Improvix positions itself as a trusted partner delivering measurable mission value while upholding values of Respect, Honesty, Integrity, and Performance.

📋 Description

• Architect and implement ServiceNow platform solutions across ITSM, ITOM, HAM, SAM, HR, SPM, GRC, Security/Vault, Automation Engine, and CMDB modules • Design, develop, and deploy custom ServiceNow applications tailored to federal requirements • Integrate AI-driven solutions into ServiceNow modules for automation, predictive analysis, and decision-making • Develop and maintain integrations with enterprise systems using APIs, web services, and middleware technologies • Oversee Windows Server implementation, upgrades, and integrations • Lead workshops and technical discussions with stakeholders to define platform requirements • Align ServiceNow solutions with organizational goals • Collaborate with developers, administrators, and stakeholders to deliver optimized ServiceNow capabilities • Ensure platform compliance with federal security and operational standards, including NIST and FISMA • Provide technical mentorship to junior team members and ensure architecture and development best practices

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field • 7+ years of combined hands-on ServiceNow experience • At least 2 years of ServiceNow Architect experience, including platform architecture and enterprise module implementation • Proven expertise in deploying ITSM applications and experience in at least one other module: ITOM, HAM, SAM, SPM, HR, Security (Vault), GRC, Automation Engine, or CMDB • Experience completing total release cycle management, including code reviews, environment management, update set deployment, security best practices, release documentation during Agile Sprint cycles, and dependency tracking • 5+ years of experience as a ServiceNow developer • Strong experience with ITSM Catalog and process flow automation, custom application development, cross-scope solutioning, portal development, JavaScript, ServiceNow scripting objects, and security controls • Familiarity with federal standards and compliance frameworks, including NIST and FISMA • Active Secret Clearance • CSA (Certified System Administrator) certification • CAD (Certified Application Developer) certification • At least one CIS (Certified Implementation Specialist) certification • Understanding of AI/ML technologies and their application within ServiceNow preferred • Experience with REST/SOAP APIs, MID Server configuration, and Integration Hub preferred • Familiarity with DevOps principles and integration into ServiceNow preferred • U.S. citizenship may be required for certain positions • Some roles may require the ability to obtain and maintain a U.S. government security clearance

🏖️ Benefits

• Competitive compensation and performance-based incentives • 401(k) with company match • Three weeks of paid annual leave that increases with tenure • Comprehensive medical, dental, and vision insurance • Life insurance and disability coverage • Transit and commuting benefits • Professional development and paid training opportunities • Collaborative, mission-focused environment