Product Operations Manager

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🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $70k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Product Operations

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Impruvon Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

💰 $2.4M Seed Round - Impruvon Health on 2025-01

Empowering IDD Residential Teams. Elevating Care.

📋 Description

• Maintain visibility across active product initiatives, roadmap commitments, strategic projects, and major enhancements • Track progress against roadmap objectives and help ensure product initiatives remain aligned with organizational priorities • Identify risks, dependencies, competing priorities, and potential impacts to roadmap commitments • Facilitate roadmap reviews, planning discussions, and roadmap updates in partnership with Product leadership • Help ensure stakeholders have visibility into upcoming initiatives, timelines, and changes • Support quarterly, annual, and strategic product planning activities • Track progress against product goals, objectives, and key initiatives • Help ensure product efforts remain aligned with company priorities and desired outcomes • Assist in measuring initiative progress and reporting on roadmap execution • Provide visibility into areas requiring attention, adjustment, or escalation • Help develop and improve Product operating processes, planning frameworks, reporting structures, and governance practices • Maintain planning artifacts, status reporting, dashboards, and product operations documentation • Identify opportunities to improve efficiency, visibility, accountability, and collaboration • Support continuous improvement of Product team processes and operating rhythms

🎯 Requirements

• 5+ years of experience in Product Operations, Program Management, Product Management, Project Management, Business Operations, or a similar cross-functional role • Strong organizational skills with the ability to manage multiple initiatives and competing priorities simultaneously • Experience supporting roadmap planning, strategic initiatives, product portfolios, or organizational goal management • Excellent communication and stakeholder management skills • Strong analytical and problem-solving abilities • Ability to identify risks, dependencies, bottlenecks, and competing priorities • Experience working cross-functionally with Product, Engineering, Customer Success, Operations, and leadership teams • Comfortable operating in a fast-paced, highly collaborative startup environment • Ability to balance strategic objectives with tactical execution • Nice to Have: Experience in healthcare, IDD services, assisted living, long-term care, or medication management environments • Experience working within software product organizations • Experience supporting OKRs, strategic planning processes, or portfolio management activities • Experience building reporting dashboards and executive-level status reporting • Familiarity with Agile, Scrum, Kanban, or other product development methodologies • Experience supporting operationally complex software platforms • Experience working within tools such as Jira and Confluence for initiative tracking, documentation, and cross-functional collaboration

🏖️ Benefits

• 100% company-paid medical coverage (base plan) • Dental & vision available • 401(k) retirement plan • Company-paid life, AD&D, STD & LTD insurance • Lifestyle Spending Account (wellness, personal use, and company swag) • Flexible PTO + company holidays • Flexible, remote-friendly work environment • Opportunity to own and grow a critical function within the company • Mission-driven work with real impact on vulnerable populations