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Underwriting Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź“‹ Underwriter

Where this job comes from

Posted on IMS Legal Strategies's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of IMS Legal Strategies

IMS Legal Strategies

201 - 500 employees

⚖️ Legal

đź’Ľ Consulting

🤝 B2B

Legal • Consulting • B2B

IMS Legal Strategies is a legal services company that has been partnering with leading global law firms and corporations for over 30 years. The firm specializes in various aspects of courtroom presentation and litigation consulting, offering services such as expert witness search and placement, jury consulting, trial strategy, mock trials, and trial graphics. With a commitment to elevating legal strategies and a proven track record in over 45,000 cases and more than 6,500 trials, IMS Legal Strategies acts as a trusted extension of its clients' teams to ensure success in high-profile disputes.

đź“‹ Description

• Oversee daily underwriting workflows and track case stages, deadlines, and team progress • Coordinate priorities and support rush and time-sensitive cases • Serve as an escalation point and subject matter expert for Underwriters • Identify stalled or aging cases, investigate delays, and coordinate issue resolution • Facilitate case-specific questions and relay physician guidance to Underwriters • Partner with Operations, Records, Peer-to-Peer, Sales, Quality Assurance/Editing, attorneys, clients, and other stakeholders • Review feedback for recurring issues and use insights for coaching and process improvements • Provide leadership, coaching, mentorship, feedback, and development to assigned Underwriters • Conduct regular one-on-one meetings • Train and onboard new Underwriters on workflows, processes, expectations, and quality standards • Manage employee performance, reviews, performance improvement plans, and escalations to the Director of Underwriting and HR • Assess team capacity and identify staffing or resource needs • Provide functional oversight of independent contractors, including deliverables, quality, and contractual expectations • Reinforce underwriting processes, case-flow standards, service expectations, and procedures • Identify workflow bottlenecks and opportunities to improve efficiency and case movement • Communicate process changes, operational updates, priorities, and expectations • Participate in department and cross-functional forums to support underwriting process improvements • Provide day-to-day leadership and operational oversight rather than routinely writing life care plans

🎯 Requirements

• Advanced knowledge of life care planning principles, practices, medical terminology, and report-development processes • Ability to provide sound guidance on complex or ambiguous life care planning cases • Strong critical-thinking, judgment, and problem-solving skills • Demonstrated people-leadership capabilities, including coaching, mentoring, training, feedback, and performance management • Strong organizational, prioritization, and time-management skills • Ability to balance competing priorities, respond to urgent needs, and monitor multiple cases and team members • Strong interpersonal, written, and verbal communication skills • Ability to identify trends and translate observations into coaching or process improvements • Technical aptitude across email, case-management systems, and standard business applications • Associate degree or higher in nursing, occupational therapy, physical therapy, rehabilitation, healthcare, or a related field; or an equivalent combination of relevant healthcare education and experience • Current Life Care Planning certification required • Minimum three years of professional Life Care Planning experience required • Previous formal supervisory experience preferred • Must maintain a remote work environment with reliable internet access, effective virtual participation, confidentiality, and protection of company and client information • Ability to perform the essential functions of the role with or without reasonable accommodation

🏖️ Benefits

• Competitive compensation package with 401K match • Flexible PTO • 12 paid holidays • Medical, dental, and vision insurance • HSA • Short-term disability insurance • Long-term disability insurance • Life insurance with generous company contributions • Career development programs supported through an integrated Learning Platform • Talent Identification Program with career growth opportunities and unique development experiences • 100% remote work • Occasional business travel for meetings, team events, or client meetings

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