Senior Manager, Revenue Intelligence – Operations

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🔥 0 minutes ago

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In Tandem

51 - 200 employees

👥 B2C

☁️ SaaS

⚡ Productivity

B2C • SaaS • Productivity

In Tandem is a global technology platform that builds digital tools and apps to support families through key stages and daily life. The company develops and operates consumer-focused family solutions—including co-parenting, family organization, communication and parenting-schedule apps—that aim to improve connection, coordination, and peace of mind for modern families. In Tandem’s products are designed to simplify routines, support co-parenting and family communication, and provide resources during challenging times.

📋 Description

• Build & Own a Modern Revenue Operating System • Serve as the strategic owner of HubSpot CRM and related GTM systems, designing scalable workflows, lifecycle stages, and pipeline reporting that support Sales and Marketing. • Eliminate manual processes through automation, tooling, and systems optimization. • Improve how leads flow, opportunities are managed, and customer data is used across the organization. • Ensure our HubSpot architecture evolves alongside the business to support long-term growth. • Drive AI-Enabled Efficiency & Productivity • Identify and implement AI-powered workflows that reduce manual work, partnering closely with GTM Engineering/Data teams. • Increase team effectiveness by improving how work is prioritized, executed, and measured across the revenue organization. • Continuously evaluate emerging AI GTM capabilities and bring new sales/GTM tools to the business. • Build Revenue Intelligence & Visibility • Build reporting and insights that give leaders actionable visibility into pipeline health, forecasting, conversion trends, and business performance. • Improve data quality, governance, and reliability across systems. • Translate data into strategic recommendations that help leadership spot trends, risks, and opportunities earlier. • Improve Cross-Functional GTM Execution • Partner closely with Sales, Marketing, and Leadership to improve alignment across the customer lifecycle. • Support onboarding, enablement, documentation, and process adoption where needed.

🎯 Requirements

• 5+ years of experience in Revenue Operations, GTM Operations, Sales Operations, or a related operational role. • Deep hands-on expertise with HubSpot CRM, including architecture, workflows, automation, lifecycle management, and reporting. • Experience designing and improving scalable operational processes that drive business efficiency. • Demonstrated success leveraging AI and automation to improve workflows, execution, or business operations. • Strong analytical, problem-solving, and data interpretation skills. • Ability to operate strategically while remaining highly hands-on. • Excellent communication and cross-functional collaboration skills. • Experience in SaaS and/or high-growth environments preferred. • Familiarity with modern GTM, operational, and AI tools such as ChatGPT, Claude, Gong, Clay, Zapier, Make, Apollo, n8n, or similar platforms preferred. • HubSpot certifications preferred. • Strong project management and process optimization experience preferred.

🏖️ Benefits

• Medical: In Tandem pays 100% of the premium for employees AND 99% for all additional family members • 401k: Up to a 4% match with immediate vesting • Paid leave for all new parents • Learning & Development stipend for employees • Paid Time Off: 11 Holidays + Winter Break (3 Days) + Volunteer Time Off (1 Day) + Floating Holiday (1 Day) • Personal Time Off: 15 days for 0-1 years of employment, 20 days 1-3 years of employment • Supportive and flexible working environment – work from anywhere!

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