Associate Medical Director – Clinical Affairs

🕒 May 25

🇺🇸 United States – Remote

💵 $188.3k - $288k / year

⏰ Full Time

🔴 Lead

👨‍⚕️ Medical Director

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Included Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

👥 HR Tech

SaaS • B2B • HR Tech

Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.

📋 Description

• External Representation: Represent Included Health at conferences, seminars, and industry events, showcasing our expertise in clinical navigation, virtual care, care management, and fostering connections with potential clients and partners. • Educational Sessions: Develop and deliver engaging educational sessions aimed at healthcare professionals, clients, and the general public on pertinent topics related to general health and well-being. • Sales Support: Collaborate with the sales team to highlight the value of our clinical services during client meetings, contributing to upsell opportunities and enhancing client satisfaction. • Client Engagement: Work closely with current clients to understand their general health management needs, provide strategic guidance, and address any issues or concerns promptly and effectively. • Implementation Support: Contribute to the development and implementation strategies for our new clients who will be launching services such as clinical navigation, virtual care, care management, All-Included Care (AIC), and/or utilization management (UM). • Escalation Support: Assist in managing escalations from clients, providing timely intervention, and collaborating with internal teams to resolve issues efficiently and satisfactorily. • Patient Care: Ability to deliver clinical navigation services and/or virtual care as needed. • Other duties as assigned

🎯 Requirements

• Physician (MD/DO) with 5 years of post-residency experience. Licensure in good standing in your state of residence is required throughout your employment. Must maintain board certification in your primary specialty throughout employment. • Clinical Experience: Demonstrated high-quality clinical experience with a strong understanding of general health principles and best practices. Applicants who can speak to a wide range of medical conditions are preferred. • Project/Program Management: Proven experience in project or program management, with the ability to coordinate and manage multiple initiatives simultaneously. • Excellent Communication Skills: Exceptional verbal and written communication skills, with the ability to convey complex medical concepts in a clear and concise manner. • Relationship Building: Proven ability to build and maintain positive relationships with clients, colleagues, and external stakeholders. • Strategic Thinking: Ability to think strategically and contribute to the development of clinical initiatives that drive value for both Included Health and our clients. • Flexibility and Adaptability: Capacity to thrive in a fast-paced and evolving environment, managing multiple priorities effectively and adjusting strategies as needed. • Patient Care: Ability to deliver clinical navigation services and/or virtual care as needed when managing escalations. • Availability: Willingness to work outside regular business hours and travel, as required by business needs and client engagements. Travel availability of up twice per month for 1-2 days each (averaged over the year), sometimes with short notice.

🏖️ Benefits

• Remote-first culture • 401(k) savings plan through Fidelity • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) • Paid Time Off ("PTO") and Discretionary Time Off (“DTO”) • 12 weeks of 100% Paid Parental leave • Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies. • Work-From-Home reimbursement to support team collaboration home office work