
1001 - 5000 employees
đĽ Healthcare
âď¸ SaaS
đĽ HR Tech
Healthcare ⢠SaaS ⢠HR Tech
Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.
đ February 2
đşđ¸ United States â Remote
đľ $74.8k - $104.7k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Manager
đŚ H1B Visa Sponsor
đť Ghost score 45%
Where this job comes from
Posted on Included Health's careers page, not through a job board
First seen by Remote Rocketship February 2

1001 - 5000 employees
đĽ Healthcare
âď¸ SaaS
đĽ HR Tech
Healthcare ⢠SaaS ⢠HR Tech
Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.
⢠Deliver coordinated, patient-centered virtual Care Management by telephone or video ⢠Create impactful care plans together with members and the diverse care team ⢠Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system ⢠Partner with members' local providers to ensure coordinated care ⢠Provide compassionate, longitudinal follow-up care and build supportive relationships ⢠Assist during acute healthcare episodes, including hospitalizations and rehabilitation stays, through coordinated Case Management ⢠Coordinate clinical and social resources that holistically address members' problems ⢠Guide members through complex medical and behavioral health situations ⢠Listen to members' needs, answer questions, and serve as an advocate ⢠Support complex care management, disease management, and acute case management to achieve excellent health outcomes ⢠Report to the Manager, Care and Case Management ⢠Partner with healthcare professionals, care coordinators, and records specialists
⢠Bachelor of Science in Nursing (BSN) required ⢠Oncology experience highly preferred ⢠5+ years of experience in nursing ⢠2+ years experience working in care management ⢠Must reside in a compact NLC state. ⢠Active Compact RN license in good standing with the nursing board of their state. ⢠Willingness to become (and maintain) licensure in multiple states. ⢠Work until 9-6PM PST ⢠Be comfortable discussing several medical conditions and experience with populations across the age ranges ⢠Spanish speaking desirable ⢠Experience working remotely, and strong competence and ability to use multiple computer/medical record systems. ⢠Strictly follow security and HIPAA regulations to protect patients' medical information. ⢠Ability to gather a clinical history, answer questions at a patient level, and summarize findings ⢠Efficient at writing medical information in easy-to-understand, patient-centric language ⢠Prompt and regular attendance at assigned work location ⢠Capability to remain seated in a stationary position for prolonged periods ⢠Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment ⢠Occasional exertion of about 20 lbs of force may be required ⢠Capability to work with leadership, employees, and members in an appropriate manner
⢠Equity ⢠401(k) savings plan through Fidelity ⢠Comprehensive medical, vision, and dental coverage through multiple medical plan options, including disability insurance ⢠Paid Time Off ("PTO") and Discretionary Time Off ("DTO") ⢠12 weeks of 100% Paid Parental leave ⢠Fertility coverage ⢠$25,000 for surrogacy/adoption ⢠Paid leave for failed treatments, adoption or pregnancies ⢠Work-From-Home reimbursement to support team collaboration home office work ⢠Remote-first culture
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