Network Administrator, Network Support, Desktop Support

🕒 4 days ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛜 Network Engineer / Network Administrator

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Indigo Beam Consulting

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Indigo Beam Consulting is a digital transformation consulting firm that partners with enterprise and government clients to modernize applications, implement CMS and ERP systems, and deliver data-driven GIS/BI and CRM solutions. They emphasize continuous delivery, rapid prototyping, elevated user experience, and strategic partnerships, and also work with AI, IoT, and immersive VR training to create tailored software solutions. Indigo Beam is Texas DIR-approved and focuses on B2B engagements that drive operational efficiency and measurable business value.

📋 Description

• Administer, monitor, and troubleshoot LAN/WAN, routing, switching, VPN, DNS/DHCP, and Wi-Fi environments • Support and manage Cato Cloud connectivity, policies, security controls, troubleshooting, and user/site onboarding • Maintain network security practices including patching, access control, segmentation, and incident response support • Partner with internal teams and vendors/ISPs to resolve connectivity and performance issues • Document network topology, configurations, standards, and runbooks • Support VMware environments including ESXi/vCenter operations, VM provisioning, performance monitoring, and backup coordination • Assist with servers, storage, backups, and endpoint management • Participate in maintenance windows, upgrades, and continuous improvement initiatives • Provide Tier 2/3 desktop support for Windows/macOS endpoints and productivity tools • Troubleshoot hardware/software issues, user access, printers, and conferencing/meeting-room technology • Manage technical onboarding/offboarding tasks including accounts, devices, access, and security baselines • Maintain customer service, clear communication, and timely ticket updates

🎯 Requirements

• Solid experience combining network administration and desktop/end-user support • Hands-on experience with VMware (vSphere/ESXi/vCenter) and Cato Cloud • Experience working with ticketing systems, documentation, and ITIL-style practices • General infrastructure/networking certifications preferred • Ability to travel to Dallas once a quarter

🏖️ Benefits

• Full-time W2 employment • Remote work in Texas • Quarterly travel to Dallas