Luxury Homeware Brand Ambassador

🔥 12 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $15 / hour

⏰ Full Time

🟢 Junior

🎭 Brand Ambassador

🚫👨‍🎓 No degree required

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Inktel Marketing

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Inktel Marketing is a business process outsourcing (BPO) and contact center solutions provider that delivers multichannel customer support across phone, text, chat, email, and social media. The company combines people-centric culture, targeted training, coaching, and technology-driven software solutions to manage customer experience, e-commerce support, and industry-specific programs for clients in retail, education, government, healthcare, and consumer packaged goods. Inktel positions itself as a partner that scales operations, improves NPS, and integrates software and AI-enabled services to enhance client service outcomes.

📋 Description

• Answer incoming client contacts via phone, email, and chat • Address customer questions and concerns about products and delivery • Provide product information and review alternative solutions for out-of-stock items • Place customer orders • Negotiate with and appease customers using client-established methods • Check inventory • Process returns • Issue replacements and credits for damaged or defective merchandise • Perform other duties as assigned • Establish a designated, quiet, distraction-free workspace for incoming calls • Work from home using personally owned computer equipment meeting technical requirements

🎯 Requirements

• High school diploma or equivalent • 1-2 years Call Center Experience, preferably in a live chat environment • Retail sales experience, preferably in an ecommerce environment • Excellent data entry skills; 45-55 wpm minimum • Computer literacy and internet savvy • Experience in Windows-based applications • Experience handling multiple chats simultaneously • Exceptional written communication, grammar, punctuation, and written business acumen • Professional, upbeat, and engaging written communication • Excellent oral communication, clear diction, tone, and proper grammar • Ability to deliver quality customer service in a high-volume environment • Ability to develop relationships with clients, including in difficult situations • Ability to advise and counsel customers quickly and efficiently • Ability to multitask while reading, typing, navigating applications, and speaking with customers • Empathetic and active listening • Positive outlook and enthusiastic attitude • Conscientious team player • Ability to work 32 hours/week, 8-hour shifts, weekends, and holidays as needed • Dependability, good attendance, and punctuality • Proven track record of all STRIVE values: Service, Tenacity, Responsibility, Integrity, Versatility, and Entrepreneurship • Windows 10 Professional PC; no Macs or Chromebooks • Dual-core 1.2 GHz CPU or better; Intel Core i3 or AMD Ryzen 3 or better • At least 40 GB available and 100 GB total hard-drive space • At least 8 GB RAM preferred • Two available USB 2.0 or greater ports • Monitor with 1280 x 1024 or 1920 x 1080 resolution • USB headset with microphone • Integrated or USB camera • Latest Google Chrome for Windows • Hard-wired internet connection; minimum 45 Mbps download and 10 Mbps upload • Internet connection shared with no more than 3 devices • Maximum latency of 120 milliseconds

🏖️ Benefits

• Bi-monthly pay • Medical insurance • Dental insurance • Short-term disability insurance • Long-term disability insurance • Life insurance • Personal time off • Educational assistance • 401K plan • Training provided on client information and systems used