Field Marketing – Education Specialist

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎡 Marketing

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INNERGY

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

☁️ SaaS

🤝 B2B

💰 $44M Private Equity Round - Innergy on 2024-07

SaaS • B2B

<INNERGY> is a cloud-based SaaS platform providing integrated ERP and 3D CAD/CAM software tailored to custom woodworking and architectural millwork businesses. The software covers estimating, job costing, production scheduling, collaboration from design through installation, benchmarking, and education to help shops manage margins, increase throughput, and scale operations. INNERGY emphasizes industry-specific workflows and implementation support for B2B customers in the custom woodworking sector.

📋 Description

• Build and lead education initiatives that acquire customers, enhance user adoption, engagement, and proficiency with INNERGY’s solutions. • Design scalable training programs, coordinate events, and serve as a public ambassador for INNERGY, leading speaking engagements that elevate our brand and customer community. • Develop and deliver educational content, including webinars, workshops, video tutorials, documentation, and interactive training materials to improve customer onboarding and retention. • Facilitate live and virtual training sessions tailored to different user roles and experience levels. • Partner with Customer Success, Sales, and Product teams to identify customer pain points and create targeted education initiatives. • Perform simple video editing to support training materials and education initiatives. • Serve as a public facing representative for INNERGY’s education programs, delivering presentations and workshops regionally. • Plan and execute customer education events, including user conferences, training workshops, and webinars. • Act as a trusted advisor and thought leader by proactively identifying customer education needs and providing relevant learning solutions. • Track the impact of education programs on customer satisfaction and retention.

🎯 Requirements

• Experience delivering technical or software training, ideally within manufacturing, design, CAD/CAM, or SaaS industries. • Strong presentation and communication skills - comfortable speaking to both small and large groups in person or virtually. • Understanding of woodworking, cabinetry, or millwork manufacturing processes is highly valued. • Proficiency with BricsCAD, Microvellum Toolbox, or related design/manufacturing software preferred. • Excellent interpersonal skills with the ability to build relationships and engage customers at all levels. • Organized and adaptable, able to manage multiple customer engagements and travel schedules. • Experience with virtual delivery platforms (Teams, Zoom, or equivalent). • Willingness to travel frequently across Australia and occasionally internationally for customer visits and company events. • Self-starter with a growth mindset and a passion for continuous learning and innovation.

🏖️ Benefits

• All your information will be kept confidential according to EEO guidelines. • Accessibility & Work Environment: INNERGY is committed to fostering an inclusive and accessible workplace. We support reasonable adjustments for individuals with disabilities in accordance with applicable laws. If you require any accommodations during the recruitment process or in your role, please let us know. • We prioritize employee wellbeing, flexibility, and a safe, supportive work environment across all regions. • Equal Opportunity Employer: INNERGY is an Equal Opportunity Employer that values diversity at every level of the organization. We are committed to creating a workplace free from discrimination and harassment.