Account Manager

Job not on LinkedIn

🕒 February 25

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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InnoData

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2019

🤝 B2B

🌍 Social Impact

B2B • Social Impact

InnoData is an Italian technology cooperative (INNOvation DATA SCS) based in Foggia that provides technological solutions and digital services with an explicit focus on social impact and community initiatives. The company maintains an online and social media presence and appears to deliver tech solutions aimed at supporting organizations and social projects. Contact details indicate a cooperative structure and local operations in Italy.

📋 Description

• You'll serve as an advisor to our customers and take a consultative approach to ensure customers are setup for long-term success as high performing hiring organizations using the Lever product suite. • You will be our customers biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we build and the consultation we deliver. • You will do that by building trusting partnerships with our customers and consistently empowering them to achieve their ongoing talent goals with Lever.

🎯 Requirements

• 3+ years of customer relationship or account management experience working in software as a service (SaaS) • Solutions and results-oriented mindset • Experienced in customer-facing roles, including analyzing customer accounts, identifying churn signals and account growth opportunities • Highly organized with strong project management and time management skills • Hands-on experience with product training to external customers • Proven experience delivering value-based communications • Strong ability to facilitate meetings with customers and users of various levels of seniority • Empathy for customers • Experience with opportunity identification for account expansion and revenue growth • Passion and drive to work in a quickly growing startup where you will help shape a new function and the ways we add value with our customers

🏖️ Benefits

• Join a scaling, tight-knit team that’s working directly with innovative talent acquisition teams • Take a consultative approach to ensure customers are setup for long-term success