Director, Web Operations

Job not on LinkedIn

🕒 May 27

🇺🇸 United States – Remote

💵 $160k - $201k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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insightsoftware

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

💸 Finance

🏢 Enterprise

💰 $798.6M Private Equity Round - insightsoftware on 2021-07

SaaS • Finance • Enterprise

insightsoftware is a provider of financial and operational reporting software and data analytics solutions for the Office of the CFO. Its cloud-enabled platform and pre-built connectors integrate with major ERPs (Oracle, SAP, Microsoft and 140+ others) to deliver financial reporting, budgeting/planning, consolidation, tax and lease lifecycle management, embedded analytics, and automation tools. The company serves finance, accounting, and operations teams with AI-enabled features, data virtualization, and turnkey templates to accelerate reporting, planning, and compliance.

📋 Description

• Lead the strategy, operations, and continuous evolution of insightsoftware’s multi-brand web ecosystem • Oversee UX/UI design, web development, CMS operations, publishing workflows, and website infrastructure • Direct web platform strategy and technical roadmaps, including Storyblok, Astro, Vercel, infrastructure enhancements, integrations, and scalability • Establish governance, standards, and scalable processes for accessible, secure, high-performing digital experiences • Improve operational efficiency through automation and reusable capabilities • Guide teams in delivering user-centered experiences balancing brand consistency with product, audience, and business-unit needs • Partner with SEO/AEO, MarTech & Analytics, Demand Generation, and CRO stakeholders on web priorities and execution • Oversee website usability, accessibility, reliability, technical performance, and operational effectiveness • Direct planning and execution for website migrations, platform consolidations, rebrands, and acquisition integrations • Ensure cross-functional coordination, quality assurance, and post-launch stabilization • Manage intake, prioritization, resource planning, governance, and delivery processes • Lead multidisciplinary Web Experience teams and external agencies, vendors, contractors, and technical partners • Report to the VP, Digital Marketing • Focus on strategic leadership and operational management rather than hands-on development

🎯 Requirements

• Proven experience leading enterprise web operations, web development, or digital experience teams within a complex organization • Strong understanding of modern website ecosystems, CMS platforms, web infrastructure, UX/UI design, technical SEO, CRO, and digital experience best practices • Experience overseeing modern CMS and headless CMS environments such as Storyblok, Contentful, WordPress, or similar platforms • Familiarity with modern web frameworks and architectures such as Astro, React, and related technologies • Familiarity with cloud hosting and deployment platforms such as Vercel • Strong operational leadership skills managing multiple concurrent initiatives, stakeholders, and priorities • Experience establishing scalable operating models, intake processes, governance frameworks, resource planning, and delivery workflows • Experience leading multidisciplinary teams spanning web development, UX/UI design, CMS operations, and web production • Strong understanding of UX/UI principles, design systems, accessibility standards, responsive design, and website usability • Experience managing external development agencies, vendors, contractors, and distributed technical resources • Working knowledge of technical SEO, AEO, website performance optimization, experimentation, and personalization • Ability to translate business priorities into actionable technical roadmaps, operational plans, and digital experience improvements • Strong analytical and problem-solving skills • Excellent communication, stakeholder management, and cross-functional collaboration skills • Ability to balance strategic planning with operational execution • Experience operating within B2B SaaS, enterprise software, or high-growth technology organizations strongly preferred • Familiarity with Salesforce, Pardot, Google Analytics 4, Google Tag Manager, and attribution/reporting platforms preferred • Experience using automation and AI-enabled workflows preferred • 7+ years of experience in website operations, web development, digital platforms, or digital experience functions • 5+ years of people leadership and team management experience • Demonstrated experience leading enterprise-level or multi-brand website ecosystems • Experience overseeing multidisciplinary teams including web development, UX/UI design, and CMS operations • Experience supporting large-scale website migrations, platform consolidations, or digital transformation initiatives • Experience building and managing scalable operational processes, governance models, and cross-functional delivery frameworks • Experience collaborating with SEO/AEO, CRO, analytics, and paid digital marketing teams • Experience managing agency, vendor, and external technical partner relationships • Bachelor’s degree in Digital Marketing, Information Systems, Web Technologies, Business, or a related field preferred

🏖️ Benefits

• Additional bonus eligibility may apply for non-sales roles • Equal employment opportunity workplace • Confidential handling of applicant information according to EEO guidelines