Director of Operations

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Insight Therapy Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

⚕️ Healthcare Insurance

🧘 Wellness

📚 Education

Healthcare Insurance • Wellness • Education

Insight Therapy Solutions is a mental health service provider that emphasizes connection and personalized care. They specialize in teletherapy, offering accessible therapy options tailored to individual needs, budgets, and comfort levels. The company believes in meeting clients where they are emotionally and physically, providing a safe and private environment for therapy sessions regardless of location. This allows clients to engage in effective therapy without the constraints of traditional settings.

📋 Description

• Oversee day-to-day operations across non-clinical departments. • Identify operational risks and remove obstacles before they escalate. • Serve as the primary escalation point for operational issues. • Drive accountability across department leaders. • Monitor KPIs, commitments, and organizational priorities. • Ensure cross-functional initiatives remain on track. • Support acquisition integrations and expansion initiatives. • Coordinate major operational, technology, and process improvement projects. • Partner with leadership to implement scalable systems and workflows. • Maintain operational dashboards and performance metrics. • Provide concise updates, insights, and recommendations to leadership.

🎯 Requirements

• 5+ years of experience in operations leadership, healthcare operations, business operations, or related roles. • Experience supporting U.S.-based healthcare organizations. • Strong experience managing KPIs, performance, and cross-functional initiatives. • Excellent written and verbal English communication skills. • Proven ability to influence, align, and hold teams accountable. • Strong systems-thinking and process improvement skills. • Preferred: Behavioral health experience. • Preferred: Multi-state healthcare operations experience. • Preferred: Acquisition integration experience. • Preferred: EHR or healthcare software implementation experience. • Preferred: Experience supporting founders or high-growth organizations. • Preferred: PMP, MBA, or equivalent leadership experience.

🏖️ Benefits

• Flexible work arrangements