Billing Operations Associate

🕒 September 22

🇨🇦 Canada – Remote

💵 $72k - $76k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Own the end-to-end billing lifecycle across Instacart's retail partner portfolio • Execute monthly billing cycles accurately and on time • Calculate, generate, and deliver invoices via email and third-party portals such as Ariba • Process credit memos, debit memos, and refunds according to approved requests • Build and maintain Oracle workbooks for new and amended contracts • Review commercial contracts to identify billing requirements • Validate billing language with senior team members as needed • Complete peer reviews of invoice calculations • Respond to billing inquiries and escalate complex disputes appropriately • Support audit requests and complete ad hoc projects • Follow established SOPs and internal controls

🎯 Requirements

• 2+ years of experience in billing operations, accounts receivable, order-to-cash, or a similar role, preferably in a B2B tech, marketplace, or SaaS environment • Foundational understanding of invoicing processes, ERP workflows, and AR fundamentals • Strong attention to detail with the ability to manage high-volume workloads accurately • Expert proficiency with Google Sheets and Microsoft Excel • Familiarity with Oracle or similar ERP systems • Familiarity with Salesforce or similar CRM • Clear and professional communication skills with the ability to work cross-functionally • Ability to follow defined processes and controls while knowing when to escalate • Self-starter who takes ownership and delivers on commitments

🏖️ Benefits

• New hire equity grant • Annual refresh grants • Flexible choice of work location from home, office, or coffee shop • Regular in-person events • Market-competitive compensation and benefits