Delivery Director – Freelance

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75 - $90 / hour

⏳ Contract/Temporary

🔴 Lead

👔 Director

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Instrument

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

👥 B2C

📣 Marketing

B2B • B2C • Marketing

Instrument is a values-driven, integrated digital agency that specializes in user experience design, video and motion graphics, web development, e-commerce, digital campaigns, mobile and tablet solutions, branding, and social media. The company operates virtually across the US, providing a range of digital services tailored to meet the needs of clients.

📋 Description

• Provide leadership coverage during a planned leave • Guide delivery across a portfolio of client work • Partner with Growth and executive leadership on proposals, new business pursuits, and client expansions • Develop delivery approaches, scopes of work, staffing plans, timelines, and commercial assumptions • Contribute operational thinking, delivery strategy, and risk management to pitch teams • Author and support Executive Producer with SOWs • Lead contract negotiations and ensure new projects are set up for success • Deliver client engagements on time, within budget, and at a consistently high quality level • Connect delivery strategy with business goals, financial health, staffing, and client success • Review scopes, staffing plans, timelines, and forecasts to identify risks and create recovery plans • Build and improve operational systems, delivery practices, and team rituals • Guide delivery leaders through complex client situations, escalations, and operational challenges • Partner with Growth, Finance, Staffing, and discipline leaders on forecasting, resource planning, and portfolio health • Coach and support Executive Producers and other delivery leaders • Improve delivery operations through tooling, documentation, AI-enabled workflows, and process improvement • Drive change while balancing immediate business needs with long-term operational improvements

🎯 Requirements

• Significant experience leading delivery organizations, PMOs, or production teams within a digital agency, consultancy, or product organization • Experience overseeing a portfolio of complex digital work rather than individual projects alone • Strong operational and financial acumen, including forecasting, staffing, utilization, margins, and delivery planning • Experience building scalable delivery systems, operational frameworks, and team processes • Experience partnering on new business efforts, including proposals, scoping, staffing strategies, estimating, and client presentations • Strong commercial acumen balancing client goals, delivery quality, team health, and business outcomes • Exceptional judgment navigating ambiguity, competing priorities, and executive-level decision making • Experience leading managers and developing high-performing delivery teams • Strong client partnership skills • Curiosity around emerging technologies and AI, with interest in improving tools and workflows • Excellent communication skills and ability to align diverse stakeholders

🏖️ Benefits

• Contract compensation of $75–$90 per hour • Benefits may be available in accordance with applicable law and company policy, including eligibility based on hours worked and duration of assignment • Regional pay ranges adjusted for cost of living (US1 +15%, US2 +7.5%, US3 Base)