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Intake Advocate

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🔥 1 minute ago

🇺🇸 United States – Remote

đź’µ $60k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

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Logo of Insurance Claim HQ

Insurance Claim HQ

51 - 200 employees

Founded 2020

⚖️ Legal

🛡️ Insurance

Legal • Insurance

Insurance Claim HQ is a U. S. -based law firm that represents policyholders in property-casualty and homeowners insurance disputes. The firm focuses on disaster-related claims — including hurricane, storm, wind, flood, water, fire, hail, mold, and business-interruption losses — and pursues insurance-bad-faith matters when insurers deny, delay, or underpay claims. Insurance Claim HQ operates primarily in Louisiana with nationwide reach, emphasizes negotiating fair settlements while litigating when necessary, and offers client resources (guides, podcasts). The firm reports recovering over $1 billion for clients, serving 70,000+ clients with 500+ lawyers and staff across 24 offices.

đź“‹ Description

• Serve as the first point of contact for VIP referral-source clients. • Conduct brief intake calls, introduce the firm, explain services and next steps, and answer questions. • Confirm clients have personally spoken with the firm before countersigning digital agreements. • Provide attorney judgment and support to the firm's intake team. • Hand new matters off to intake, case management, and the handling attorney. • Provide warm, empathetic, and professional client interactions.

🎯 Requirements

• A J.D. from any accredited law school in any U.S. state. • Excellent phone presence and people skills. • Comfort working at pace, taking intake calls as they come in through the day, with natural peaks in the afternoon and early evening. • Sound judgment, strong ethical instincts, and the honesty to say when you don't know an answer and go find it. • Fluency in Spanish is a significant plus. • Willingness to take your turn in a shared on-call rotation that includes evenings and rotational weekends. • Newly licensed attorneys or recent graduates who have not yet passed the bar exam are welcome.

🏖️ Benefits

• Health insurance • Parental leave • Professional development assistance • Employee appreciation programs • A caring leadership with proven trial experience • Ongoing opportunities to become a thought leader in the industry • Monthly swag program • Super high referral bonuses • No requirement to generate business ever. The clients come to you. • Way more tech forward than most firms. If you can dream it up, we can hire someone to make it happen.

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