Hospice Triage RN, PT

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IntellaTriage

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

IntellaTriage is a company that specializes in providing nurse-first triage solutions for healthcare organizations, particularly hospice and home health facilities. They offer 24/7 after-hours care through a team of licensed and trained nurses who manage patient calls quickly and effectively, often resolving issues without the need for additional intervention. By doing so, IntellaTriage helps healthcare providers reduce nurse burnout, improve patient experience, and save costs associated with emergency room visits. Their services are customized to fit the specific protocols and needs of each organization, utilizing advanced analytics and real-time EMR updates to ensure seamless care. IntellaTriage serves as a reliable partner for healthcare providers across the United States, enhancing patient care and operational efficiency.

📋 Description

• Provide telephone triage for hospice patients and families • Assess patient conditions and determine appropriate next steps • Collaborate with on-call teams to coordinate care and resources • Accurately document all communications and interventions • Maintain a calm and professional demeanor while handling urgent calls • Provide critical after-hours support and coordinate care for patients receiving hospice services • Document calls using electronic medical records and client-customized protocols

🎯 Requirements

• Active multistate Registered Nurse (RN) license • Hospice, palliative, or end-of-life care strongly preferred • Comfortable with technology and electronic medical records (EMR) • Ability to type documentation and notes in a fast-paced environment • Ability to handle stress and multitask while receiving calls • Strong communication and critical thinking skills • Ability to work independently in a remote environment • Consistent attendance, active communication, and reliable internet connectivity during all scheduled shifts

🏖️ Benefits

• $2 shift differential for overnights • $2 shift differential for weekends (Friday evening, Saturday & Sunday) • PTO accumulation for part-time and full-time nurses, based on hours worked per year • Eligibility for the 401(k) plan for part-time and full-time nurses • Medical, dental, vision, and/or supplemental insurances for full-time nurses • 3 weeks of paid remote training • Supportive clinical team • Work-from-home arrangement • Shorter shifts supporting work-life balance