Nurse Triage RN, PT

🔥 26 minutes ago

🇺🇸 United States – Remote

💵 $25 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on IntellaTriage's careers page, not through a job board

First seen by Remote Rocketship 26 minutes ago

Logo of IntellaTriage

IntellaTriage

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

IntellaTriage is a company that specializes in providing nurse-first triage solutions for healthcare organizations, particularly hospice and home health facilities. They offer 24/7 after-hours care through a team of licensed and trained nurses who manage patient calls quickly and effectively, often resolving issues without the need for additional intervention. By doing so, IntellaTriage helps healthcare providers reduce nurse burnout, improve patient experience, and save costs associated with emergency room visits. Their services are customized to fit the specific protocols and needs of each organization, utilizing advanced analytics and real-time EMR updates to ensure seamless care. IntellaTriage serves as a reliable partner for healthcare providers across the United States, enhancing patient care and operational efficiency.

📋 Description

• Provide nurse triage and patient care through IntellaTriage’s Nurse Advice Line • Speak directly with patients and their families when they call the triage line • Support clients’ nursing staffs and their patients during nights and weekends • Assess and respond to calls in a fast-paced environment, handling a minimum of 5+ calls per hour on weekdays and higher volumes on weekends • Document calls using multiple applications and complete charting after calls roll to the next team or shift • Follow client protocols while providing empathetic patient and family communication • Work 2–3 shifts per week, including rotating weekday evening shifts and 2 of every 3 weekends • Complete a 3-week remote orientation and training program • Attend required in-services and additional training • Complete shift preparation at least 30 minutes before taking calls • Remain clocked in after shift handoff to complete outstanding charting

🎯 Requirements

• MUST have or be willing to obtain a Compact Nursing License • 3+ years as a RN • Experience in a fast-paced environment, such as ED, Surgical Services, or Critical Care • Must be comfortable with technology and accessing multiple applications remotely for documentation during calls • Ability and comfort typing • Fluency in English is required; additional languages are a bonus • Must physically reside in the U.S. and be legally eligible to work for any employer • Must complete the 3-week orientation and training • Must be available to work Saturday and Sunday on required team weekends; 2 of every 3 weekends • Must work required holidays on a rotation • Ability to handle stress and multitask with high call volumes • Ability to communicate with patients and families with empathy while maintaining adherence to client protocols • Must maintain CEUs as designated by the states receiving calls • Must attend in-services and additional training as needed • Able to pass a background check and nurse licensing check • Must live in and work from a current Compact US state • Must have high-speed fiberoptic or coaxial cable internet • Must have a quiet, private, HIPAA-compliant home office or workspace • Must remain in good standing and keep the home-state license active

🏖️ Benefits

• All part-time nurses accumulate PTO based on the number of hours worked per year • 3 paid sick days per year • Eligibility to participate in the 401(k) plan • Laptop and headset provided • Paid remote training; no travel required • IntellaTriage covers the cost of non-compact state licensure based on assigned clients • Paid shift preparation time, with a minimum 30-minute clock-in before calls • Work from home; no commuting, scrub-purchasing, takeout, gas, or vehicle wear-and-tear expenses

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