Marketplace Manager

🕒 June 30

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Intelligent Change

WebsiteLinkedInAll Job Openings

1 - 10 employees

🧘 Wellness

🛍️ eCommerce

Wellness • eCommerce

Intelligent Change is a global wellness lifestyle brand based out of London, England. They craft elegant tools and simple daily routines designed to positively change lives. The company pioneered the guided self-help movement with the launch of their bestselling Five Minute Journal and has created additional products such as the Productivity Planner and wellness-focused journals for children. Their scientifically-backed tools aid customers in establishing positive habits, making behavior change simple and accessible.

📋 Description

• Deliver results: identify, evaluate and execute profit maximisation activities to achieve financial targets through marketing, sales, and merchandising strategies • Manage and track the performance and profitability of our products across all marketplaces through organic and paid activities • Content listing optimisation to improve page rank, SEO, and sales: perform in-depth keyword and competitor analyses, enhance product titles, descriptions, categorisations, A++ content, and work closely with the Creative team to produce compelling visual assets for optimal performance • Day-to-day PPC management and optimisation (Sponsored Products, Sponsored Brands, Sponsored Display) for the assigned product portfolio in line with set KPIs • Execute marketing deals, promotions, coupons, promo codes, etc. and report back on key metrics • Improve product performance and market share growth through opportunity analysis such as market research, voice of the customer and competitive research. • Track fulfilment metrics and communicate with the Operations Lead to forecast, oversee and manage product inventory levels to retain premium shipping eligibility above good standing metrics. • Report and analyse marketplaces performance and operating metrics on a daily and weekly basis including, but not limited to, Sales and Profitability, Account Health, Feedback Performance, Product Policy Compliance, Shipping Performance, Brand Registry and Brand Performance. • Interact with the Customer Service team to respond to customer complaints and customer requests for technical product information. • Work with Amazon Seller Support across all marketplaces to create cases, monitor case logs, and resolve issues in a timely manner. • Collaborate with cross-functional teams including marketing, product development, operations, and customer service to ensure alignment and success on Amazon • Stay up-to-date on Amazon policies, trends, and best practices to maintain our excellent Account Health status

🎯 Requirements

• A proven track record of growing sales and profitability on Amazon, running a $10m+ Amazon scale • Minimum 3 years of experience running an e-commerce Amazon Seller Central environment • Experience running high volumes of SKUs • Background in consumer goods and office products industries preferred • Social media and marketing skills are desired • **Knowledge & Skills: • Proven data management and analytical skills. Track record of digging into data, and finding solutions for a variety of performance issues. Proficient in Excel. • E-commerce and digital marketing experience • Can work independently, adapt to a fluid environment, and able to time-manage, prioritize, and toggle between multiple projects • Experienced in set up, management, and optimization of paid campaigns (Sponsored Products, Sponsored Brands, Sponsored Display) • Highly detail-oriented, organized, and efficient • Excellent written and oral communications skills • Experience in the wellness & mindfulness space is a plus • Some experience working with Helium10/Jungle Scout • SEO knowledge a plus

🏖️ Benefits

• Flexible work hours • Competitive compensation • Lunch & Learn meets.