General Liability and Auto Claims Adjuster II

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Intercare Holdings Insurance Services

201 - 500 employees

🛡️ Insurance

Insurance • Risk Management

Intercare Holdings Insurance Services is a privately held company that specializes in workers' compensation and liability claims administration, managed care services, and risk management solutions. Known for their client care and responsive service, Intercare integrates advanced technology and has an in-house Special Investigations Unit (SIU) to handle claims efficiently and reduce fraudulent activities. Their unique approach combines the depth and capacity of a large organization with the flexibility of a smaller firm, ensuring customized risk management and cost control solutions for clients. With a strong emphasis on customer satisfaction, Intercare is a trusted partner in reducing risk and maintaining fiscal stability for their clients.

📋 Description

• Investigate, analyze, and determine insurance provider liability for personal, casualty, or property loss or damage • Attempt to effect settlements with claimants • Correspond with or interview medical specialists, agents, witnesses, and claimants to compile information • Calculate benefit payments and approve claims within assigned monetary limits • Investigate claims and assess and estimate vehicle damage • Evaluate liability exposure by reviewing applications, policies, police records, medical records, and other evidence • Recommend claim action and properly establish and adjust reserves • Create and maintain records, reports, files, and active claim diaries in SIMS and/or Renaissance • Prepare timely reports for clients and comply with company and regulatory requirements • Support litigation management by collecting evidence for contested claims and keeping clients advised • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree preferred • At least three years of experience with insurance claims, self-insurance, pooled insurance, or Joint Powers Authorities • Comprehensive knowledge of handling public entity liability claims • At least three years of experience using Microsoft Windows on a PC, including Microsoft Word, Excel, Outlook, and PowerPoint • At least two years of experience using streaming video conferencing, including Teams and Zoom, with ability to set up and host group meetings • At least two years of experience using claims management software or ability to quickly learn new claims-management systems • Excellent written and verbal communication skills • Ability to handle general and automobile liability claims competently, including bodily injury, property damage, premises liability, and product liability claims • Knowledge of contract, property, insurance, and evidence procedures relevant to claims handling • Ability to comply with regulatory requirements and established reserving guidelines

🏖️ Benefits

• Comprehensive medical, dental, and vision benefits • Company contributions to HSA and FSA plans • Employer paid life and disability insurance • 401(k) with company match • Paid time off (PTO) and company paid holidays • Learning and development opportunities that support real career advancement • Employee assistance resources • Supportive culture that values balance and wellbeing

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