General Liability and Auto Claims Adjuster III

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Intercare Holdings Insurance Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛡️ Insurance

Insurance • Risk Management

Intercare Holdings Insurance Services is a privately held company that specializes in workers' compensation and liability claims administration, managed care services, and risk management solutions. Known for their client care and responsive service, Intercare integrates advanced technology and has an in-house Special Investigations Unit (SIU) to handle claims efficiently and reduce fraudulent activities. Their unique approach combines the depth and capacity of a large organization with the flexibility of a smaller firm, ensuring customized risk management and cost control solutions for clients. With a strong emphasis on customer satisfaction, Intercare is a trusted partner in reducing risk and maintaining fiscal stability for their clients.

📋 Description

• Investigate, analyze, and determine client liability for personal, casualty, or property losses and damages • Correspond with or interview client employees, medical specialists, agents, witnesses, and claimants • Obtain reports and documents to analyze and evaluate losses or damages • Attempt settlements with claimants when appropriate • Assess and estimate vehicle and property damage • Compile information through interviews and evaluate customer records • Examine evidence and search legal and property records • Follow contract, property, insurance, and evidence-procedure laws • Gather physical evidence and inspect properties to determine damages • Review insurance applications, contracts, policies, and memoranda of coverage • Obtain, review, and evaluate police, medical, and other records • Recommend claim actions • Establish and adjust claim reserves in accordance with guidelines and authority levels • Maintain records, reports, files, and active claim diaries in CMIS • Comply with company procedures and regulatory requirements • Prepare timely client reports and document information in CMIS • Collect evidence for contested claims in court • Select and manage defense and coverage counsel and experts • Keep clients advised and direct defense counsel on litigated cases • Attend litigation hearings, settlement conferences, and mediations, including required travel

🎯 Requirements

• Four-year college degree (preferred) • Comprehensive knowledge of handling public entity liability claims • At least five years’ experience with insurance claims, self-insurance, pooled insurance, or Joint Powers Authorities (JPAs) • At least three years using Microsoft Windows on a PC, including Microsoft Word, Excel, and Outlook • At least two years using streaming video conferencing, including Teams and Zoom, with ability to set up and host group meetings using all included functionality • At least two years using claims management software and/or ability to quickly learn new claims-management systems • Excellent written and verbal communication skills • Must be legally and technically qualified to handle claims competently, including complex litigated claims

🏖️ Benefits

• Comprehensive medical, dental, and vision benefits • Company contributions to HSA and FSA plans • Employer paid life and disability insurance • 401(k) with company match • Paid time off (PTO) and company paid holidays • Learning and development opportunities that support real career advancement • Employee assistance resources • Supportive culture that values balance and wellbeing • Strong training • Reasonable caseloads • Collaborative teams • Expert support • Career paths for professional growth or leadership