Security Systems Knowledge, Technical Enablement

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $65k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

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Interface Systems

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🔐 Security

☁️ SaaS

📡 Telecommunications

Security • SaaS • Telecommunications

Interface Systems is a leading provider of business security, actionable insights, and network connectivity solutions tailored for multi-location businesses. They offer a range of managed services such as remote video monitoring, virtual security, intrusion alarms, and intelligent voice-down systems. Interface Systems specializes in enhancing operational efficiencies by integrating advanced technologies like AI-powered video analytics and scalable network solutions, ensuring seamless compliance and network security. Their services are particularly focused on industries like retail, hospitality, and financial services, helping businesses safeguard assets, optimize operations, and improve customer experiences.

📋 Description

• Drive the development and optimization of documentation and training • Maintain Service Guides and knowledge base content • Develop structured onboarding and ongoing mentorship • Collaborate with cross-functional teams to identify and address knowledge gaps • Ensure alignment of technical materials with field execution

🎯 Requirements

• 5+ years of experience with security systems • Strong technical background across supported solution offerings • Experience in process optimization, data analysis, systems integration, and automation • Experience creating troubleshooting guides, workflows, and technical training materials • Strong written and verbal communication skills • Proficiency with Microsoft Office tools • Experience building or managing knowledge bases, including SharePoint or similar platforms • Familiarity with AI and Microsoft Copilot-enabled knowledge systems • Experience delivering training and mentoring technical team members

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities