Medical Support Assistant, MSA

🔥 3 minutes ago

🦬 Montana – Remote

🦬 Montana – Remote

💵 $18 - $22 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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International SOS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1985

💼 Consulting

📦 Logistics

✈️ Travel

💰 Venture Round on 2007-12

Consulting • Logistics • Travel

International SOS is a leader in health and security services, dedicated to protecting individuals and organizations from health and security threats. With over 40 years of experience, they provide comprehensive travel risk management solutions and 24/7 assistance to help businesses safeguard their employees' wellbeing globally. Serving over 9,000 organizations in 90 countries, International SOS emphasizes proactive health management and crisis response, ensuring organizations can navigate and mitigate risks effectively.

📋 Description

• Provide remote scheduling and administrative support for Veterans receiving care through a coordinated healthcare network • Schedule, track, and manage appointments • Complete required pre-appointment and follow-up communications • Process and monitor referrals and coordinate authorized care with community healthcare providers • Maintain accurate patient demographic, insurance, emergency-contact, and administrative information • Review and process health records, electronic orders, referrals, appointment updates, faxes, and other documentation using required healthcare systems • Respond to calls and messages from Veterans, family members, healthcare providers, and internal teams • Manage assigned work independently and meet workload and timeliness expectations • Protect confidential information and escalate scheduling or system issues appropriately

🎯 Requirements

• High school diploma or General Educational Development (GED) equivalency • At least six months of customer service experience • Ability to type at least 50 words per minute • Basic knowledge of medical terminology • U.S. citizenship or Permanent Resident Card required • Ability to successfully complete background screening, including a Public Trust determination • Ability to sit or stand for prolonged periods and occasionally bend, stoop, or lift up to 15 pounds

🏖️ Benefits

• Health & Welfare allowance up to $5.09 per hour under the Service Contract Act • Medical, dental, and vision insurance • Basic life insurance • 401(k) plan • Paid time off • Annual bonus • Training and access to healthcare scheduling and records systems • Remote work within 50 miles of Helena, MT

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