Licensed Master Social Worker, LMSW

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Interwell Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

💰 $46M Series B on 2021-04

Healthcare Insurance • Wellness

Interwell Health is a value-based kidney care provider that partners with physicians to revolutionize healthcare. The company focuses on offering expertise, compassion, and innovative strategies to set high standards within the kidney care industry. Interwell Health aims to slow disease progression and reduce hospitalizations, resulting in improved health outcomes and lower care costs for patients and payers. It has achieved NCQA Population Health Program Accreditation for its comprehensive patient engagement program, Interwell 360. With a decade of experience, Interwell Health manages financial risks and patient needs through a dual approach of patient care and provider enablement. The company collaborates with nephrologists, primary care providers, and payers, supported by a vast network of clinical and non-clinical staff dedicated to patient health.

📋 Description

• Collaborate with interdisciplinary team members, including nurses, dietitians, care coordinators, and others, to deliver comprehensive virtual care services to patients. • Provide support for patients and families coping with life transitions, chronic illnesses, and other psychosocial challenges. • Empowers patients and caregivers by providing ongoing education regarding psychosocial issues related to kidney disease and all available support services including but not limited to transition to dialysis, conservative care, and advance directives. • Conduct virtual assessments to identify patients’ social, emotional, and financial needs, with a focus on social drivers of health. • Develop and implement individualized care plans that address patients' needs, connecting them with relevant community resources such as housing assistance, food programs, financial aid services, etc. • Manages referrals regarding patients at high risk of poor health outcomes, barriers to complete treatment recommendations, and/or with complex psychosocial barriers. Identifies root cause(s) of barrier(s), develops plan of intervention with an evidence-based approach, executes intervention, and monitors success of intervention. Re-evaluates interventions and plans as necessary. • Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. • Reports the discovery of unreported medical or social conditions or changes at home that may lead to adverse outcomes to the clinical team and ensures that these are referred to appropriate sources for attention. • Advocate for patients by facilitating access to appropriate social services and supporting them through healthcare and social care navigation. • Maintain thorough and timely documentation of all patient interactions, care plans, and interventions, ensuring compliance with company policies and regulatory requirements.

🎯 Requirements

• Master's degree in Social Work from an accredited program. • Must hold an active unrestricted Social Worker license in the state of residence • Willingness to obtain and maintain additional state licensures as needed, which may require passing the Association of Social Work Boards (ASWB) exam • 1+ years of experience in social work, preferably in a healthcare or community-based setting. • 2+ years’ experience in the delivery of care to patients with CKD, ESKD, or other chronic diseases • Knowledge of healthcare regulations (including HIPAA) and a strong commitment to patient confidentiality, ethics, and professional standards. • Proficient in using virtual care platforms to deliver education, document care, collaborate with interdisciplinary teams, and create a positive, engaging, and impactful patient experience remotely. • Strong case management skills, with the ability to manage complex patient needs and caseloads effectively in a virtual or remote care environment. • Deep understanding of social determinants of health, with experience connecting patients to appropriate social, behavioral, and community-based resources. • Excellent communication and interpersonal skills, with the ability to build trust and collaborate effectively with patients, caregivers, and interdisciplinary care teams remotely. • Proven ability to advocate for patients and navigate complex healthcare and social service systems to address barriers to care. • High levels of empathy, emotional intelligence, and sound judgment when supporting patients and caregivers through challenging or sensitive situations. • Strong organizational, time management, and problem-solving skills, with the ability to adapt priorities and manage patient care effectively in a remote setting.

🏖️ Benefits

• We care deeply about the people we serve. • We are better when we work together. • Humility is a source of our strength. • We bring joy to our work. • We deliver on our promises.