Client Partner

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🤝 Client Partner

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Intradiem

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🤝 B2B

💰 $35M Debt Financing on 2021-11

Artificial Intelligence • B2B

Intradiem is a provider of Intelligent Automation Solutions specifically designed for customer service teams. Their patented AI-powered technology processes vast amounts of data in real-time to enhance productivity and customer experience within contact centers. Intradiem's solutions focus on aspects such as workforce optimization, contact center automation, and performance management, ensuring that staff can work effectively both in-center and remotely. The technology is built on industry best practices and has reportedly generated significant cost savings and productivity boosts for its clients.

📋 Description

• Form peer-level executive relationships with senior operations and technology leaders within targeted net-new enterprise accounts • Lead executive buyer journeys for full-suite Dynamic Workforce Orchestration opportunities spanning front-office and back-office solutions • Elevate conversations to senior executive level and control the sales cycle from first executive contact through close • Engage target accounts through coordinated outreach with marketing, GTM engineering, and outbound teams • Bring researched benchmarks, executive-priority hypotheses, and account-specific points of view to first conversations • Sell Intradiem's DWO Operational Assessment and secure signed agreements • Run Operational Assessment engagements with clear workstreams, executive checkpoints, and data-driven deliverables • Broker introductions between client executive sponsors and Intradiem's CRO or CEO • Deliver assessment findings with the consulting team, including baseline alignment, business case, risk assessment, cash flow analysis, recommendations, and solution roadmap • Coordinate next steps with Account Executives, Solutions Consultants, and pre-sales teams for proposals, demonstrations, and contracts • Own opportunities through proposal, negotiation, signature, and post-sale expansion • Participate in coordinated prospecting to keep target-account pipeline moving

🎯 Requirements

• Bachelor's degree required; MBA preferred • 10+ years of experience selling complex, multi-stakeholder solutions to C-suite and senior executive buyers within large enterprise accounts • Demonstrated track record owning $10 million or larger account relationships • Demonstrated track record building $5 to $10 million or more in new business annually • Experience selling workforce management, contact center technology, business process outsourcing, or enterprise SaaS solutions is a plus • Willingness to travel to prospect and client sites as needed • Proven ability to access and build trust with senior operations executives, including Chief Operating Officers • Experience partnering with consulting or professional services teams on assessment-based or diagnostic-led sales engagements • Prior management consulting, strategy advisory, or comparable client-facing advisory experience is a strong plus • Strong executive presence and gravitas • Strong financial and business acumen, including building and defending ROI and business cases with payback period and cost-to-serve impact • Structured, hypothesis-driven problem-solving skills • Executive-caliber written and verbal communication skills • Trusted-advisor mindset • Ability to operate in a matrixed environment • Resourceful and resilient with the ability to navigate long, complex executive sales cycles • Must have the legal right to work in the country where the role is based • Verification of identity and employment eligibility required during onboarding

🏖️ Benefits

• People-first culture built on trust, respect, and flexibility • Opportunity to contribute time and energy to community causes • Travel to prospect and client sites as needed