Senior Business Resilience Program Manager

🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $168.3k - $297k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Block is a technology company that aims to increase access to the global economy through its various brands. Square provides commerce and financial services designed for sellers, while Cash App offers an easy platform for spending, sending, and storing money. Afterpay allows customers to manage their spending over time. Additionally, TIDAL empowers artists by providing them with tools for entrepreneurship, and Bitkey and Proto focus on bitcoin and related services. Together, these services contribute to building an open financial system accessible to everyone.

📋 Description

• Identify resilience risks across critical services, business functions, technology, and dependencies • Develop and maintain business continuity, disaster recovery, and crisis management plans aligned with recovery objectives, strategies, and resource needs • Coordinate resilience exercises and recovery tests, report findings, and track remediation through completion • Assess third-party continuity and recovery capabilities, identify gaps, and support remediation • Communicate resilience posture, open risks, and required decisions to governance forums, senior leaders, and Boards • Support audit, regulatory, customer, and RFP requests • Partner with regional entities in the UK, EU, and Canada to align global practices with local requirements • Improve resilience workflows through AI, automation, dashboards, templates, and self-service tools • Support requirements, testing, adoption, and troubleshooting with appropriate data, access, auditability, and human review controls

🎯 Requirements

• 6+ years of experience operating or improving global resilience, business continuity, disaster recovery, crisis management, or related risk programs • Experience ideally in financial services or regulated technology • Strong knowledge of impact analysis, dependency mapping, recovery strategies, testing, remediation, and governance • Experience applying relevant standards or regulatory expectations, including ISO22301, BS11200, FFIEC, EBA, FCI, CBI, or RPAA • Strong project management, organizational, and partnership skills • Ability to manage deadlines and dependencies and drive cross-functional follow-through without direct authority • Excellent communication and analytical judgment • Ability to translate complex risks and requirements into practical actions for technical, business, executive, and Board-level audiences • Comfort using AI, automation, data analysis, and reporting tools • Ability to learn and administer new platforms, document processes, and translate stakeholder needs into workflow improvements • Relevant professional certification, such as those from DRI International or the Business Continuity Institute, or equivalent practical experience

🏖️ Benefits

• Remote work • Medical insurance • Flexible time off • Retirement savings plans • Modern family planning

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