CRM Associate

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INVICTA SOFTWARE

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Cybersecurity • SaaS • Enterprise

INVICTA SOFTWARE is a company offering a modular, fully integrated Security Operations (SecOps) platform that consolidates endpoint management, IT service management, and cybersecurity into a single centralized solution. Its product suite—Invicta ONE, Invicta DESK and Invicta GUARD—provides AI-driven threat detection and automated orchestration to surface intelligence, alert, and remediate issues across IT, security and operations. The company primarily sells its SaaS platform through channel partners to organizations such as schools and enterprise customers.

📋 Description

• Maintain and update CRM databases to ensure data integrity and accuracy. • Support the execution and analysis of CRM-driven marketing and sales campaigns. • Collaborate cross-functionally to optimize CRM workflows and reporting. • Provide timely insights and reports to aid decision-making across teams. • Manage daily CRM data entry, cleansing, and validation tasks. • Assist in segmenting customer data for targeted communications. • Generate and distribute regular CRM reports on customer activity and campaign performance. • Work with marketing and sales teams to implement CRM best practices and automation. • Identify opportunities to improve CRM processes and recommend enhancements. • Support user training and troubleshoot CRM-related issues as needed. • Ensure compliance with data privacy regulations and company policies.

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Information Technology, or a related field preferred. • 1-2 years of experience working with CRM systems, preferably in a software or technology environment. • Proficiency with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics. • Strong analytical skills with the ability to interpret data and generate actionable insights. • Excellent attention to detail and organizational skills. • Effective communication skills and ability to collaborate with cross-functional teams. • Familiarity with data privacy standards and best practices.

🏖️ Benefits

• Competitive salary with performance-based incentives. • Comprehensive health, dental, and vision insurance plans. • Opportunities for professional development and career growth. • Flexible work arrangements to support work-life balance. • Collaborative and inclusive company culture. • Access to the latest tools and technologies in the software industry.