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Certified Diabetes Patient Educator – Virtual

🔥 11 minutes ago

🌵 Arizona, Colorado, +4 more states – Remote

infoinfo

💵 $102k - $113k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on IQVIA's careers page, not through a job board

First seen by Remote Rocketship 11 minutes ago

Logo of IQVIA

IQVIA

10,000+ employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

💰 $1G Post-IPO Debt on 2023-05

Consulting • Manufacturing • Marketing

IQVIA is a global leader in data analytics and technology solutions, dedicated to improving health outcomes. The company utilizes its Connected Intelligence platform to harness the power of advanced data analytics and artificial intelligence, facilitating innovation in healthcare. IQVIA focuses on various areas, including clinical research, technology, and consulting services to solve complex healthcare challenges and accelerate the delivery of new therapies to patients.

📋 Description

• Provide education about specific diabetes treatments and resources to help patients begin and manage diabetes and resources associated with prescribed medication • Participate in one-on-one communications with enrolled patients by telephone, video platforms, email, and SMS • Strictly follow program guidelines • Support patient persistence and compliance • Educate patients without providing medical advice or working clinically within the role • Work Monday-Friday, 11:00 AM-8:00 PM ET, with schedule flexibility based on business needs

🎯 Requirements

• Must work from a dedicated workspace in their primary home residence • Experience with direct patient interaction and support for persistence and compliance • Demonstrated time management, planning, prioritization, multitasking, and deadline-management skills • Demonstrated effective presentation skills • Excellent interpersonal written, verbal, and virtual communication skills • Ability to work independently in a fast-paced work environment • Ability to build relationships with customers and cross-functional partners • Fully competent in MS Office (Teams, Word, Excel, PowerPoint, SharePoint) • Excellent documentation accuracy • Excellent listening and problem-solving skills • Bachelor's degree and/or BSN • 3+ years as a Certified Diabetes Educator (CDE) or Certified Diabetes Care and Education Specialist (CDCES) • Complete understanding and application of principles, practices, and standards in diabetes care directly with patients • Registered Nurse, Registered Dietitian, Physician Assistant, Nurse Practitioner, Pharmacist, or other relevant healthcare-related certifications preferred • Contact center experience using a telephony platform strongly preferred • Motivational Interviewing experience preferred • Bilingual fluency in Spanish and English preferred • Must have authorization to work in the US without visa sponsorship

🏖️ Benefits

• Potential incentive plans, bonuses, and/or other forms of compensation • Health and welfare benefits • Dedicated workspace in primary home residence / virtual remote work arrangement

Apply Now

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