MedTech Project Coordinator – Device Software Support

🔥 3 minutes ago

🌵 Arizona, Illinois, +2 more states – Remote

🌵 Arizona – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $27 - $30 / hour

⏱ Part Time

🟢 Junior

👷‍♀️ Project Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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IQVIA

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

💰 $1G Post-IPO Debt on 2023-05

Consulting • Manufacturing • Marketing

IQVIA is a global leader in data analytics and technology solutions, dedicated to improving health outcomes. The company utilizes its Connected Intelligence platform to harness the power of advanced data analytics and artificial intelligence, facilitating innovation in healthcare. IQVIA focuses on various areas, including clinical research, technology, and consulting services to solve complex healthcare challenges and accelerate the delivery of new therapies to patients.

📋 Description

• Lead, facilitate, coordinate, and track day-to-day activities required to ensure the customers’ field service needs are completed on time, successfully, and in a manner consistent with organizational goals • Contact healthcare and customer facilities to coordinate assignments for supporting field team members • Manage customer expectations of product and services • Demonstrates exceptional attention to detail by ensuring accuracy and completeness in all tasks, including reviewing documentation, validating data, and identifying inconsistencies before final submission. • Upholds high accuracy standards in client-facing systems and communications, confirming product details, identifiers, and required regulatory language before distribution. • Collaborate with team members and leadership to solve complex issues and improve processes.

🎯 Requirements

• High school diploma or equivalent required • 1-year relevant experience as a field service coordinator, scheduler, project coordinator, related technical service including scheduling with customers, dispatch, or equivalent experience required • Some experience supervising or leading team members required • Ability to work independently and in a team environment and engage with and escalate to team leadership for sophisticated solving and resolution of issues as needed required • Must be able to work within defined processes and methodologies with minimal degree of supervision • Must maintain and comply with quality and compliance policies and regulations in documentation and communication • Experience working in Salesforce is a plus, experience with MS Office is required • Strong verbal and written communication skills required • Must be located within the United States and have access to home Internet. • Preferred: Strong understanding of flow and process of remote IT software upgrades, healthcare operations for technical service