Senior Account Development Executive

🕒 3 days ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

💰 Business Development (BDR)

👻 Ghost score 12%

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IRIS Software Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

👥 HR Tech

💰 Private Equity Round on 2018-05

SaaS • B2B • HR Tech

IRIS Software Group is a UK-based technology company that provides integrated cloud software and managed services for accountancy, payroll, HR, education and related professional services. Its product portfolio includes cloud accountancy systems (IRIS Elements, IRIS Accountancy Suite, IRIS KashFlow), payroll and payroll bureau software (Staffology, IRIS Payroll Professional), HR systems (IRIS Cascade, Staffology HR), education products for schools and trusts (iSAMS, IRIS ParentMail, financials and MIS tools), plus hosting, outsourcing and managed services for accountants and payroll providers. IRIS sells primarily to businesses, accountancy firms, schools and trusts and emphasises AI-enabled productivity, hosted/SaaS delivery, practice management, and outsourced service offerings.

📋 Description

• Manage and develop a portfolio of existing school customers as their primary point of contact • Build trusted relationships with stakeholders and understand their needs, challenges and objectives • Conduct regular virtual and face-to-face customer meetings • Drive customer satisfaction, retention and long-term account growth • Identify and convert upselling and cross-selling opportunities across the iSAMS portfolio • Own the full sales cycle from opportunity identification through negotiation and closing • Achieve sales targets by developing existing accounts and building a healthy pipeline • Deliver product presentations and demonstrations • Negotiate commercial agreements • Maximise customer use and adoption of iSAMS • Introduce additional functionality, products and services supporting school requirements • Communicate product updates, features and developments • Share customer feedback with internal teams to improve products and services • Maintain customer records, sales opportunities and pipeline forecasts in Salesforce • Prioritise accounts to maximise commercial opportunities • Collaborate with Sales, Marketing, Customer Support and other internal teams • Attend customer meetings, industry events, conferences and exhibitions as required • Monitor education technology market and competitor developments

🎯 Requirements

• Proven experience in Account Management, Customer Relationship Management or a similar commercially focused sales role • Experience managing multiple customer accounts and delivering against sales targets • Strong track record of developing existing business through upselling, cross-selling and account growth • Excellent relationship-building skills and ability to engage and influence stakeholders at different levels • Strong commercial awareness, negotiation and objection-handling skills • Ability to manage a sales pipeline, prioritise opportunities and work independently • Confident communication and presentation skills, virtually and face-to-face • Proactive, organised and results-driven approach • Comfortable using CRM systems and technology to manage customer relationships • Full, valid driving licence and willingness to travel for customer meetings • Previous experience selling SaaS, software or technology solutions • Experience in education or EdTech sector • Knowledge of school management information systems, particularly iSAMS • Experience using Salesforce

🏖️ Benefits

• Continuous learning and career development opportunities • Culture that celebrates diversity and empowers every individual • Work influencing millions globally • Adjustments or accommodations during the hiring process • Remote work arrangement

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