Lead Consultant, Atlassian

🔥 12 hours ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $80k - $95k / year

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Isos Technology

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Isos Technology is an Atlassian Platinum Solution Partner that helps organizations streamline work through Atlassian consulting, cloud migrations, IT service management (Jira Service Management), enterprise strategy and planning, and managed support. They specialize in migrating and optimizing Atlassian products (Jira, Confluence) to Cloud or Data Center, integrating with platforms like AWS, and delivering industry-tailored solutions including Federal/DoD compliance. Isos offers training, ongoing administration, and AI-focused services to improve collaboration, security, and operational efficiency for enterprise clients.

📋 Description

• Administer Atlassian products and assist clients with implementation to support business processes • Provide hands-on support and guidance to multiple clients using Atlassian tools • Provide scheduled on-call support during off hours • Respond to service outage incidents to meet contracted SLAs • Participate in process improvement efforts across the team and organization • Identify, develop, and deliver services and solutions that improve client satisfaction • Acquire Atlassian certification by passing two Atlassian Certified Professional exams • Maintain Atlassian certifications through additional Atlassian Pro Skills badges • Support the Sales team with proposals, renewals, and quarterly client business reviews • Contribute original Atlassian ecosystem marketing content, including quarterly blog posts and white papers

🎯 Requirements

• 1+ years of experience in a client service or help desk role • Experience as a Jira administrator preferred • Ability to effectively manage time and expectations with internal resources and clients • Ability to manage multiple clients and issues simultaneously • Effective verbal and written communication for technical and business operations audiences • Ability to analyze and interpret complex problems to deliver complete solutions • Ability to administer Atlassian products and provide strategic guidance on long-term use • Ability to advise clients on best practices, guidelines, and recommendations • Ability to execute essential functions to meet or exceed annually established individual success metrics • Ability to work within the Isos culture and values • Must successfully pass a background check and pre-employment drug testing • Must be authorized to work in the United States

🏖️ Benefits

• Employee benefits suite • Paid time off • 401(k) plan with an employer contribution • Bonus and other incentives included in OTE