Web Designer, Technical Writer

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IT Coalition

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2006

🔒 Cybersecurity

🏛️ Government

☁️ SaaS

Cybersecurity • Government • SaaS

ITC Federal is a mid-sized federal systems integrator that specializes in information technology solutions for government agencies. They focus on application development, DevSecOps, cloud infrastructure, cybersecurity, and compliance, leveraging innovative approaches to help clients achieve efficiency and value. ITC Federal emphasizes integrity and a commitment to delivering impactful solutions that drive mission success for their customers in both domestic and international arenas.

📋 Description

• Design, redesign, code, test, implement, and maintain web pages and sections of agency Internet and intranet websites • Create prototypes with graphic design, navigation, and layout options • Collaborate with attorneys, economists, senior management, administrative staff, IT support staff, and web team members on project goals, audiences, schedules, and deliverables • Establish website layout, design, formatting, and style guidelines • Review and track web metrics and analytics • Research, evaluate, and report on developments and trends in web design and web services • Present ideas and recommendations to diverse audiences, including senior management • Train end users, web staff, and agency trainers on agency web services • Ensure web pages comply with Section 508 and 504 accessibility requirements, usability and information architecture best practices, and federal and agency policies • Implement, code, and test prototypes across browsers, operating systems, and devices • Create, organize, and edit content using plain-writing best practices • Support web content administrators and quality assurance analysts • Prepare and edit technical documentation including user manuals, job aids, help content, FAQs, policies, procedures, and guidance • Prepare organization charts, flow charts, brochures, newsletters, information sheets, and other documentation • Support government and contract staff, including web content analysts, software developers, quality assurance analysts, managers, and web support staff • Prepare multimedia training and guidance tutorials

🎯 Requirements

• Experience with Section 508 / accessibility compliance • Familiarity with web analytics and reporting, such as Google Analytics or similar tools • Experience designing for government, enterprise, or regulated environments • Strong attention to detail and ability to manage multiple tasks • Strong collaboration and communication skills • Ability to explain design and content decisions clearly to non-technical audiences • Comfort working independently in a fast-paced environment • Ability to obtain a US DOJ public trust clearance • Must be a US Citizen for purposes of obtaining federal security clearance • Ability to remain stationary for extended periods while working in a home office

🏖️ Benefits

• Health, Dental and Vision • 401(k) • Flexible Spending Account (FSA) • 11 Paid Federal Holidays • PTO • Education reimbursement • Outstanding compensation and benefits plan