Event Operations Manager

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🎪 Events

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itD

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

🤝 B2B

🏢 Enterprise

🤖 Artificial Intelligence

B2B • Enterprise • Artificial Intelligence

itD is a technology and software development consultancy that partners with enterprise clients to design and deliver next-generation digital experiences, transform technology operations, and convert data into competitive advantage. The firm provides outcome-driven services including AI strategy and integration, data engineering and analytics, enterprise search and personalization, DevOps and cloud-native software engineering, managed services, change management, quality assurance, and digital accessibility. itD focuses on rapid, practical delivery for B2B and enterprise customers, blending full-service consultancy experience with specialized engineering agility.

📋 Description

• Serve as the Event Operations & Program Management lead, owning processes from planning through post-event reporting for WebexOne. • Lead designated workstreams for WebexOne, including logistics, staffing, security, vendor management, space planning, and furniture and décor • Develop and manage comprehensive project plans, timelines, milestones, and deliverables to ensure successful event execution. • Lead cross-functional workstreams and facilitate collaboration among marketing, product, sales, executive communications, technical teams, agencies, and external vendors. • Coordinate and facilitate weekly planning meetings and status updates with stakeholders and vendor partners. • Oversee event logistics, venue operations, staffing, housing support, and attendee experience initiatives. • Plan and execute ancillary events, executive meetings, receptions, and customer engagement opportunities. • Manage event staffing plans and preparation and scheduling of brand ambassadors and event support staff. • Lead security planning and coordination for large-scale, multi-day events. • Manage relationships with event agencies and third-party vendors, including contracts and deliverables. • Create executive presentations, planning materials, post-event reports, and recommendations for future improvements. • Partner with Event Directors and Event Leads to drive cross-functional alignment and ensure successful event delivery. • Support planning and execution of additional events with expo booth and speaking sponsorships, as assigned • Step in to support additional responsibilities and address operational gaps in an ever-changing event environment.

🎯 Requirements

• Bachelor's degree in Business, Marketing, Communications, Hospitality, Event Management, Project Management, or a related field. • 5+ years of experience in event management, operations, or project management supporting large-scale, in-person and hybrid first-party events, including conferences, tradeshows, and executive customer experiences. • Demonstrated experience managing complex, cross-functional event programs with multiple internal stakeholders and external vendors. • Experience planning and executing conferences, tradeshows, and customer engagement events. • Proven ability to manage event staff supporting large-scale, multi-day events.

🏖️ Benefits

• Medical, dental, vision, life insurance • Paid holidays • 401K + matching • Networking & career learning and development programs