Senior ServiceNow Developer – SPM

🕒 May 28

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟠 Senior

🔧 ServiceNow

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iTech AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

🔒 Cybersecurity

Consulting • Cybersecurity • Software Development

iTech AG is a company that provides advanced technology solutions aimed at unlocking the potential of organizations in both the public and private sectors. They specialize in modernizing systems and processes through a variety of services including management consulting, portfolio, program, and project management, agile transformation, digital platforms, digital innovations, cloud and infrastructure, and cybersecurity. iTech AG is noted for its capability to tailor and implement agile solutions and their approach to secure enterprise operations. As a ServiceNow Elite Partner, they work with leading technology companies to deliver innovative solutions that meet evolving market and customer needs.

📋 Description

• Design, develop, configure, and enhance ServiceNow SPM solutions to support federal program and portfolio management requirements • Implement and support ServiceNow SPM modules including Idea Management, Demand Management, Project Portfolio Management (PPM), Goals Framework / Strategic Planning, Resource Management, IT Financial Management (ITFM), and Agile Development and SAFe-aligned delivery capabilities • Configure project intake, portfolio governance workflows, investment tracking, roadmaps, scoring models, and approvals • Develop and maintain custom applications, workflows, business rules, UI policies, Flow Designer automations, and integrations • Configure and enhance resource planning, capacity management, and financial tracking capabilities across programs and portfolios • Design and support integrations between ServiceNow and Agile delivery tools such as Jira and Azure DevOps (ADO) • Collaborate with ServiceNow Architects and business stakeholders to implement scalable, standards-based SPM solutions • Support strategic reporting, dashboards, KPIs, and executive workspaces for portfolio visibility and decision-making • Participate in Agile and SAFe ceremonies including PI Planning, sprint planning, demos, reviews, and retrospectives • Perform code reviews and ensure adherence to development standards, platform governance, and best practices • Support platform upgrades, patching, and performance optimization activities • Troubleshoot and resolve platform defects, integration issues, and production support requests • Ensure configurations and customizations align with federal security, compliance, and accessibility requirements • Contribute to technical documentation, knowledge transfer, and cross-team collaboration • Support organizational change management and user adoption efforts for SPM capabilities

🎯 Requirements

• 5+ years of hands-on ServiceNow development experience • 3+ years of experience implementing or supporting ServiceNow SPM capabilities • EA/APM implementation experience is preferred • Strong experience configuring and developing within Idea Management, Demand Management, Project Portfolio Management (PPM), Goals Framework / Strategic Planning, Resource Management, and IT Financial Management (ITFM) • Experience integrating ServiceNow with Jira and/or Azure DevOps (ADO) • Strong experience developing custom ServiceNow applications and platform configurations • Proficiency with ServiceNow scripting including JavaScript, Glide APIs, Script Includes, and Flow Designer • Experience working in Agile or SAFe delivery environments

🏖️ Benefits

• Ability to obtain and maintain a Public Trust • Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities